Reports to: Senior Manager of Animal Programs

Department: Animal Programs

Status: Non-exempt, Full-time

Date: February 2026

Interested applicants should send their resume, cover letter, and application to Christa Gaus, [email protected]. 

SUMMARY/OBJECTIVE:

The National Aviary’s Education Trainers are part of a dynamic and energetic Animal Programs Department performing all job assignments with a positive attitude that reflects the National Aviary’s mission to inspire a respect for nature through an appreciation of birds. Working closely with the organization’s Animal Ambassadors, Education Trainers actively develop and participate in optimal animal husbandry, enrichment, training and handling animals; facilitate education classes, tours, events and experiences; perform in the National Aviary’s scripted free-flight interactive experiences;  and assist with program development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promotes and protects the welfare of the ambassador animal collection by practicing excellent animal husbandry and enrichment, following established standard operating procedures.
• Develops a strong understanding of and employs the principles of basic and advanced operant conditioning.
• Provides production assistance and performs in scripted indoor and outdoor free-flight interactive experiences and encounters.
• Identifies, initiates, and ensures completion of habitat maintenance and improvement projects.
• Maintains a strong understanding of the principles that underlie animal welfare in the zoological field and supports the National Aviary’s Animal Welfare Program.
• Maintains an understanding of the welfare indicators for the species and individual animals under their care.
• Maintains awareness and understanding of the National Aviary’s animal collection and environment, and appreciates each animal’s natural history and personal story.
• Completes formal welfare assessments regularly.
• Facilitates education offerings (including classes, tours, events, and experiences) for visitors, schools, scouts, organized youth organizations and adult groups as needed, on-site and off-site.
• Adheres to all National Aviary protocols and procedures.
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Education Trainer has no formal supervisory responsibilities. The Education Trainer may mentor interns and volunteers.

SKILLS AND QUALIFICATIONS:

• Ability to be a good team player and maintain a positive attitude.
• Strong presentation and interpretation skills, as well as the ability to interact and communicate with a variety of audiences in a professional and engaging manner
• Strong oral and written communication skills
• Ability to organize and complete projects in a timely manner, using initiative and proper professional judgment; ability to work independently and as a team

EDUCATION AND/OR EXPERIENCE:

• Undergraduate degree in Zoological Sciences, Environmental Education, or similar field required
• One year relevant professional experience in a zoo, nature center, museum, or other informal learning center
• One year previous animal handling experience, with considerable knowledge of the principles, methodologies, and practices of animal care and husbandry; avian training experience using operant conditioning strongly desired

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly positions self to complete cleaning and maintenance of habitats and exhibits, including under and around obstacles. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including knives, scissors, hoses, falconry equipment. The employee regularly operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood.

POSITION TYPE/ EXPECTED HOURS OF WORK:

This is a full-time position.  The candidate must be able to work on weekdays, weekends, holidays, and occasionally in the evening as job duties demand.

Reports to: Senior Manager of Animal Programs

Department: Animal Programs

Status: Seasonal

Expected to Run: May 2026 – September 2026

Interested applicants should send their resume, cover letter, and application to Christa Gaus, [email protected]. 

SUMMARY/OBJECTIVE:

The National Aviary’s Education Trainers are part of a dynamic and energetic Animal Programs Department performing all job assignments with a positive attitude that reflects the National Aviary’s mission to inspire a respect for nature through an appreciation of birds. Working closely with the organization’s Animal Ambassadors, Education Trainers actively develop and participate in optimal animal husbandry, enrichment, training and handling animals; facilitate tours, events and experiences; assists in the National Aviary’s scripted free-flight interactive experiences;  and assist with program development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promotes and protects the welfare of the ambassador animal collection by practicing excellent animal husbandry and enrichment, following established standard operating procedures.
• Develops a strong understanding of and employs the principles of basic and advanced operant conditioning.
• Assists with scripted indoor and outdoor free-flight interactive experiences.
• Completes habitat maintenance and improvements.  
• Develops a strong understanding of the principles that underlie animal welfare in the zoological field and supports the National Aviary’s Animal Welfare Program.
• Develops an understanding of the welfare indicators for the species and individual animals under their care.
• Maintains awareness and understanding of the National Aviary’s animal collection and environment, and appreciates each animal’s natural history and personal story.
• Facilitates education offerings (including tours, events, and experiences) for visitors, schools, scouts, organized youth organizations and adult groups as needed
• Adheres to all National Aviary protocols and procedures.
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Education Trainer has no formal supervisory responsibilities. The Education Trainer may mentor interns and volunteers.

SKILLS AND QUALIFICATIONS:

• Ability to be a good team player and maintain a positive attitude.
• Strong presentation and interpretation skills, as well as the ability to interact and communicate with a variety of audiences in a professional and engaging manner
• Strong oral and written communication skills
• Ability to organize and complete projects in a timely manner, using initiative and proper professional judgment; ability to work independently and as a team

EDUCATION AND/OR EXPERIENCE:

• Undergraduate degree in Zoological Sciences, Environmental Education, or similar field required
• 3 months relevant professional experience in a zoo, nature center, museum, or other informal learning center

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly positions self to complete cleaning and maintenance of habitats and exhibits, including under and around obstacles. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including knives, scissors, hoses, falconry equipment. The employee regularly operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood.

POSITION TYPE/ EXPECTED HOURS OF WORK:

This is a seasonal position.  The candidate must be able to work on weekdays, weekends, holidays, and occasionally in the evening as job duties demand. 

Reports to: Manager of Buildings & Grounds

Department: Buildings & Grounds

Status: Non-exempt, Part-time

Date: February 2026

Interested applicants should send their resume, cover letter, and application to Jim Fox, [email protected]. 

SUMMARY/OBJECTIVE:

The Buildings & Grounds Crewmember is an important role in the Buildings & Grounds Department. The Crewmember is responsible for creating a clean, safe, disinfected and comfortable environment for the National Aviary’s Animal residents, visitors, and staff. The Crewmember directly affects the Visitor Experience and the working conditions of staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs major cleaning and disinfecting of assigned areas; cleans and maintains buildings, furnishings, ground and property.
• Performs daily floor maintenance of all main hallways and visitor space areas.
• Cleans, sanitizes and disinfects restroom facilities and fixtures including sinks, urinals and toilets; washes windows, mirrors and walls; monitors and maintains adequate supplies in the restrooms
• Adheres to sanitization practices and schedules as directed
• Empties, sanitizes and deodorizes trash and recycling containers.
• Cleans and dusts furniture, air vents, doorframes, doors, walls, windows and window blinds, mirrors and baseboards.
• Identifies and reports building maintenance needs throughout the facilities
• Completes special cleaning details as requested.
• Assists with daytime events: moves and arranges furniture; opens and secures buildings; locks entrances, exits, doors and other mechanisms in Aviary buildings.
• When working evening events:
  • Sets up and breaks down events, including moving equipment (tables, chairs, benches, trash/ recycling receptacles, pop tents, portable lamp posts, sound systems, and extension cords); opens and secures buildings; locks entrances, exits, doors and other mechanisms in Aviary facility.
  • Adheres to event guidelines and follows direction from events staff during all events to ensure high visitor satisfaction.
  • Performs frequent rounds of visitor spaces, discreetly tidying and pulling trash/ recycling as necessary.
• Works with Animal Programs in the cleaning and maintenance of off-exhibit holding.
• Performs landscaping duties, as needed, including maintenance of grounds, parking lot, sidewalks, and snow removal.
• Assists with other departments, including but not limited to special events, as needed to support operations
• Adheres to all National Aviary protocols and procedures
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol
• Adheres to and models National Aviary and OSHA safety policies including, but not limited to disinfection procedures, Safety Data Sheet (SDS) compliance, Hazard Communication, PPE, Infection Control and others as identified.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

The Crewmember has no supervisory responsibilities

SKILLS AND QUALIFICATIONS:

• Ability to follow written, visual, and verbal instructions
• Good communication skills
• Knowledge of cleaning procedures and techniques preferred
• Ability to learn the use of a variety of custodial equipment, supplies and materials

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED required
• Some experience in cleaning / maintenance / service industry preferred

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check Certification
• Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly positions self to complete cleaning projects, including under and around equipment and furniture. The employee frequently moves equipment weighing up to 50 pounds across the facility. The employee occasionally ascends and descends ladders. The employee occasionally operates hand and power equipment.  

WORK ENVIRONMENT:

Work environments will include climate-controlled facilities, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation.

POSITION TYPE/ EXPECTED HOURS OF WORK.

The candidate must have a flexible schedule and be able to work on weekdays, weekends, holidays and evenings, as job duties demand.

Reports to: Manager of Events

Department: Events

Status: Full-time

Date: January 2026

Interested applicants should send their resume, cover letter, and application to Victoria Grace, [email protected] and Adrieanna Sciarrino, [email protected].

DESCRIPTION:

The National Aviary is home to one of Pittsburgh’s best new events venues! Our events team is dedicated to providing high-quality events working mainly in our newest event space, The Garden Room, which opened in 2020. As an Events Coordinator, you can learn how to create unique events in a nonprofit environment.

The Event Coordinator will have the opportunity to work on events ranging from weddings and showers, to bar and bat mitzvah celebrations, and corporate occasions. You’ll be a part of a dedicated team that provides our guests with a stress-free event. As an Event Coordinator, you will bring the guest’s vision to life while supporting the National Aviary’s work to save birds and protect their habitats.

We support new team members with customized job training. The average day will consist of supervising all aspects of hosting on-site internal and external private and special events. This includes site tours, creation of seating charts, coordination and communication with our Food & Beverage supplier and other vendors, and assisting the Director of Guest Operations and Events as needed.  We invite you to join an innovative team using your event planning experience.

VALUES:

Share in our mission to inspire respect for nature through an appreciation of birds. The National Aviary values compassionate care for all birds as individuals. When you are part of the National Aviary team, you will be immersed in a work culture of collaboration, inclusivity, respect, and continual growth.

LOCATION:

Located in Pittsburgh’s historic Northside neighborhood, the National Aviary offers a one-of-a-kind workplace with a few feathered friends! This fact-paced environment ensures that your work day will never be the same.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Acts as night of coordinator supervising events including weddings, corporate events, and private parties occurring on weekends, evenings, and some holidays.
• Supervises all aspects of hosting on-site private and special events including, but not limited to: providing event layouts to National Aviary Staff prior to the event and overseeing set-up on day of; coordinating vendors & deliveries (floral, décor, other) and valet parking if appropriate; servicing clients’ and guests’ needs throughout their events; supervising staff on site during event to ensure customer service, safety, and cleanliness standards are consistently upheld.
• Coordinates and communicates with Food & Beverage provider
• Assists with set up and teardown, if necessary.
• Provides support and acts as back up to Events Coordinators and Director of Guest Operations and Events
• Closes and secures building at the event’s conclusion.
• Coordinates and maintains all documents related to special events including but not limited to, contracts and insurance documents with third parties and after event reporting.
• Maintains accurate records related to facility rentals and special events.
• Accurately and efficiently produces seating charts for events using Prismm software.
• Communicates with clients and internal stakeholders regarding seating charts in a timely fashion.
• Handles inquiries regarding facility rentals by answering phone calls, immediately returning voicemails, emails and web based inquiries; inquiries including pricing, available space, date availability, bird encounters, catering, etc..
• Meets with potential clients and conducts facility tours highlighting the National Aviary’s unique attributes as a private event venue.
• Performs general daily administrative duties and assists with other departmental requests.
• Assists in maintaining budget for facility rental expenses and for meeting department revenue goals.
• Serves as a Responsible Party; adheres to all National Aviary policies and protocols.
• Communicates with Incident Commander when necessary.
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• While leading an event, the Events Coordinator supervises all event staff from setup to teardown including buildings & grounds, animal programs, security, etc.

SKILLS AND QUALIFICATIONS:

• Excellent written and oral communication skills, telephone skills, organization, and interpersonal skills
• Demonstrated skills in event coordination including event execution, vendor relations and emergency response management when applicable,
• Demonstrated skills in sales, as well as managing the sales process
• Ability to notice sales trends, analyze information, and make strategic marketing recommendations
• Ability to exercise sound judgment in various situations.
• Ability to maintain a calm and courteous demeanor under pressure
• Must be able to clearly convey information and respond to questions with professionalism and poise
• Ability to interact with visitors and colleagues in a highly professional, respectful and responsive manner
• Strong administrative skills including filing with accuracy, both electronic and paper files; and working knowledge of Microsoft Office Suite (Word, Excel, Outlook, Powerpoint)

EDUCATION AND/OR EXPERIENCE:

• A combination of education and experience will be considered

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly moves around the facility, including under and around equipment and furniture. The employee occasionally moves objects weighing up to 50 pounds.

WORK ENVIRONMENT:

Work environments will include chilled or humid environments, public areas where the noise level may be loud, outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation, and climate-controlled office spaces.

POSITION TYPE/ EXPECTED HOURS OF WORK:

This is a full-time position. Candidate must be available to work a typical event management schedule on a weekly basis, including evenings and weekends.

Reports to: Manager of Behavioral Husbandry and Training

Department: Animal Programs

Status: Non-Exempt, Part-time

Date: March 2026

Interested applicants should send their resume, cover letter, and application to Jenny Walsh, [email protected]. 

SUMMARY/OBJECTIVE:

The National Aviary Husbandry Assistant is part of a dynamic and energetic Animal Programs department performing all job assignments with a positive attitude that reflects the National Aviary’s mission to inspire a respect for nature through an appreciation of birds. The Husbandry Assistant performs daily husbandry tasks at a high level of care and efficiency. Daily task include cleaning habitats, feeding animals established diets, and providing enrichment.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promotes and protects the welfare of Animal Ambassadors by practicing excellent animal husbandry and enrichment, following established standard operating procedures.
• Assists with habitat maintenance and improvements.
• Maintains awareness and understanding of the National Aviary’s animal residents and environment, and appreciates each animal’s natural history and personal story.
• Adheres to all National Aviary protocols and procedures.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Husbandry Assistant has no supervisory responsibilities.

SKILLS AND QUALIFICATIONS:

• Dependable and adaptable
• Ability to be a good team player and maintain a positive attitude.
• Ability to follow written and oral directions
• Strong oral and written communication skills
• Good time management and organizational skills
• Ability to work independently and as a team

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED required.
• Undergraduate degree in Zoological Sciences, Environmental Education, or similar field or 2 years relevant professional experience in a zoo, nature center, museum, or other informal learning center preferred.
• Experience in animal husbandry preferred.
• Equivalent combination of education and experience will be considered.

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly positions self to complete cleaning and maintenance of habitats and exhibits, including under and around obstacles. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including knives, scissors, hoses, falconry equipment. The employee regularly operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood.

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a part-time position.  The candidate must be able to work on weekdays, weekends, holidays, and occasionally in the evening as job duties demand.

Reports to: Curator of Education

Department: Education

Status: Non-Exempt, Seasonal

Date: March 2026

Interested applicants should send their resume, cover letter, and application to Katie Manion, [email protected].

SUMMARY/OBJECTIVE:

The National Aviary’s Seasonal Educator – Summer Camp is part of a dynamic and energetic Education Department performing all job assignments with a positive attitude that reflects the National Aviary’s mission to inspire a respect for nature through an appreciation of birds. The Seasonal Educator – Summer Camp will work alongside regular full-time National Aviary staff, interns, and volunteers to provide a safe, fun, engaging, and inclusive summer camp experience for children ages 2-12, teens, and adults. During summer camp, the Seasonal Educator will teach science content in National Aviary classroom spaces, habitat areas, and outdoors and will support a positive and fun learning environment for all campers. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the day-to-day set up, delivery, and clean-up of Aviary summer camp activities for the duration of the season.
• Works with the summer camp team to assess the success of summer camp activities and provides feedback for adjustment as needed.
• Prior to camp starting, works with the team to develop lesson plans for camp activities.
• Facilitates indoor and outdoor camp activities including science experiments, art projects, games, and explorations of the National Aviary and surrounding park area.
• Monitors the well-being and social interaction of campers, working closely with the Program Specialist and Education Curator to quickly address issues in a manner that is fair, caring, and respectful of the needs of all campers.
• Ensures that National Aviary Summer Camp policies, SOPs, and camper behavior expectations are followed.
• Communicates with camper caregivers, providing excellent customer service.
• Prepares and organizes materials for camp programs .
• Participates in training before the start of camp and throughout the summer.
• Serves as a member of the Education team through regular communication and collaboration, supporting other team members and attending meetings as needed.
• Other responsibilities may be assigned as needed.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• This position has no staff supervisory responsibilities but may be asked to oversee interns and volunteers as needed.

SKILLS AND QUALIFICATIONS:

• Dedicated to providing campers with an unforgettable experience
• Strong ability to interact with children and caregivers in a positive, fun, and engaging manner
• Strong teaching, interpretation and presentation skills
• Creative problem solver

• Ability to interact with campers, caregivers, visitors, and colleagues in a highly professional, respectful and responsive manner

• Understanding of relevant content, such as biology, environmental science and education or wildlife conservation
• Ability to work well in a fast-paced, team oriented environment
• Comfortable working around live animals and outdoors

EDUCATION AND/OR EXPERIENCE:

• High School diploma or equivalency required
• Undergraduate degree or coursework in Education, Environmental Education, Life Sciences, or related fields preferred
• Professional experience working with children in an educational or caregiving setting, prior experience with camp is preferred

OTHER REQUIREMENTS:

• Fully vaccinated against COVID-19
• 18 years of age or older
• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

This position requires an ability to lead groups of campers throughout National Aviary habitats, often maneuvering through crowds. An ability to lift and carry camp materials and move classroom furniture is necessary. Camp takes place inside National Aviary classrooms and habitats, as well as outdoors and an ability to spend time outdoors in summer temperatures is necessary.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood.

POSITION TYPE/ EXPECTED HOURS OF WORK:

This is a full-time seasonal position.  The candidate must be able to work Monday-Friday (40 hours per week) for the duration of the camp season (June 3 – August 12, 2025).

Reports to: Manager of Veterinary Programs

Department: Veterinary Hospital 

Status: Non-Exempt, Part-time

Date: December 2025

Applicants should send their resume, cover letter, and application to Jess Lindberg, [email protected]. 

SUMMARY/OBJECTIVE:

The Veterinary Care Assistant provides husbandry, diets, and enrichment for animals under veterinary care, and assists with hospital procedures and maintenance.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supports the National Aviary’s mission to inspire a respect for nature through an appreciation of birds and its goals of providing high quality visitor experiences, educational programs, and conservation messaging.
• Adheres to all National Aviary protocols and procedures.
• Maintains a strong understanding of the principles that underlie animal welfare in the zoological field and supports the National Aviary’s Animal Welfare Program.
• Maintains understanding of the welfare indicators for the species and individual animals under their care.
• Assists with preparing welfare assessments for animals under veterinary care.
• Responsible for performing daily husbandry to animals under veterinary care, including hospitalized patients and residents in the Special Care Program.
• Follows established protocols for maintaining clean and safe habitats, including perches, substrates, pools, heaters, humidifiers, and air purifiers.
• Provides diets for animals to maintain optimal nutrition, including assembling individualized diets and adding supplements following standard operating procedures.
• Provides approved enrichment to animals following National Aviary protocols.
• Capable of handling birds in a safe manner, including a variety of bird species.
• Continually learns and increases proficiency in patient assessments, including evaluating behavior, appetite, activity, and engagement. Assists with hospitalized patient recovery evaluations and reports improvements or concerns to supervisors.
• Actively participates in skill training sessions conducted by veterinarians and veterinary managers.   
• Maintains animal habitat sanitation and cleanliness, included but not limited to cleaning habitats, washing dishes, and doing laundry.
• Maintains hospital rooms with a high level of sanitation and cleanliness, included but not limited to cleaning foot baths, floors, and sinks.
• Actively gives supervisors progress reports on animal care and hospital projects.
• Assists with stocking medical supplies in hospital areas, such as instruments, treatment supplies, and equipment.
• Assists veterinary team with administering treatments in food items, orally, topically, and with bandage changes.
• Assists veterinary team with setting up and completing medical procedures, such as examinations and diagnostic tests. Assists with primary, emergency, preventative, and geriatric health care practices.
• Assists veterinary team with the National Aviary Teaching Hospital by participating in pre-veterinary student educational programs in animal care practices.
• Participates in veterinary team meetings to discuss and plan animal care, veterinary department projects, and aviary activities.
• Maintains a high level of professional work behavior and conduct. Promotes team-work and positive communication.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Veterinary Care Assistant has no supervisory responsibilities.  

SKILLS AND QUALIFICATIONS:

• Knowledgeable and experienced in animal husbandry and nutrition practices.
• Has a general knowledge of avian behavior and natural biology.
• Experienced in maintaining high level sanitation practices with animal care.
• Familiarity with veterinary health care including primary and preventative health care practices.
• Competency in handling animals for general care.
• Strong organizational skills and work habits.
• Adaptable to change within a hospital setting.
• Strong oral and written communication skills.
• Competency in following protocols with accuracy.

 EDUCATION AND/OR EXPERIENCE:

• Minimum requirement of 1 year of zoo, wildlife, or other animal care experience is preferred.
• Degree in biology, animal behavior, or a field associated with animal care is preferred.

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee must possess the manual dexterity required to perform the job duties. The employee may be required to stand for long periods of time. The employee constantly positions self in habitats, including under, over, and around obstacles. The employee occasionally ascends and descends ladders. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including sharps, knives, scissors, and hoses. The employee occasionally operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include chilled or humid environments, public areas where the noise level may be loud, outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation, and climate-controlled office spaces. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood. The employee is may be exposed to biohazards such as radiographs, chemicals, and infectious agents.  

POSITION TYPE/ EXPECTED HOURS OF WORK:

• Flexible schedule: 3 days per week, 24 hours per week

The candidate must be able to work on weekdays, weekends, and holidays and occasionally in the evening as job duties demand.

Reports to: Manager of Veterinary Department and Assistant Manager of Veterinary Department

Department: Veterinary Hospital 

Status: Non-exempt, Full-time

Date: October 2025

Interested applicants should send their resume, cover letter, and application to Jess Lindberg, [email protected]. 

Reports to: Manager of Veterinary Department and Assistant Manager of Veterinary Department

Department: Veterinary Hospital 

Status: Non-exempt, Full-time

Date: October 2025

Interested applicants should send their resume, cover letter, and application to Jess Lindberg, [email protected]. 

SUMMARY/OBJECTIVE:

The Veterinary Care Assistant provides husbandry, diets, and enrichment for animals under veterinary care, and assists with hospital procedures and maintenance.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supports the National Aviary’s mission to inspire a respect for nature through an appreciation of birds and its goals of providing high quality visitor experiences, educational programs, and conservation messaging.
• Adheres to all National Aviary protocols and procedures.
• Maintains a strong understanding of the principles that underlie animal welfare in the zoological field and supports the National Aviary’s Animal Welfare Program.
• Maintains understanding of the welfare indicators for the species and individual animals under their care.
• Assists with preparing welfare assessments for animals under veterinary care.
• Responsible for performing daily husbandry to animals under veterinary care, including hospitalized patients and residents in the Special Care Program.
• Follows established protocols for maintaining clean and safe habitats, including perches, substrates, pools, heaters, humidifiers, and air purifiers.
• Provides diets for animals to maintain optimal nutrition, including assembling individualized diets and adding supplements following standard operating procedures.
• Provides approved enrichment to animals following National Aviary protocols.
• Capable of handling birds in a safe manner, including a variety of bird species.
• Continually learns and increases proficiency in patient assessments, including evaluating behavior, appetite, activity, and engagement. Assists with hospitalized patient recovery evaluations and reports improvements or concerns to supervisors.
• Actively participates in skill training sessions conducted by veterinarians and veterinary managers.   
• Maintains animal habitat sanitation and cleanliness, included but not limited to cleaning habitats, washing dishes, and doing laundry.
• Maintains hospital rooms with a high level of sanitation and cleanliness, included but not limited to cleaning foot baths, floors, and sinks.
• Actively gives supervisors progress reports on animal care and hospital projects.
• Assists with stocking medical supplies in hospital areas, such as instruments, treatment supplies, and equipment.
• Assists veterinary team with administering treatments in food items, orally, topically, and with bandage changes.
• Assists veterinary team with setting up and completing medical procedures, such as examinations and diagnostic tests. Assists with primary, emergency, preventative, and geriatric health care practices.
• Assists veterinary team with the National Aviary Teaching Hospital by participating in pre-veterinary student educational programs in animal care practices.
• Participates in veterinary team meetings to discuss and plan animal care, veterinary department projects, and aviary activities.
• Maintains a high level of professional work behavior and conduct. Promotes team-work and positive communication.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Veterinary Care Assistant has no supervisory responsibilities.  

SKILLS AND QUALIFICATIONS:

• Knowledgeable and experienced in animal husbandry and nutrition practices.
• Has a general knowledge of avian behavior and natural biology.
• Experienced in maintaining high level sanitation practices with animal care.
• Familiarity with veterinary health care including primary and preventative health care practices.
• Competency in handling animals for general care.
• Strong organizational skills and work habits.
• Adaptable to change within a hospital setting.
• Strong oral and written communication skills.
• Competency in following protocols with accuracy.

 EDUCATION AND/OR EXPERIENCE:

• Minimum requirement of 1 year of zoo, wildlife, or other animal care experience is preferred.
• Degree in biology, animal behavior, or a field associated with animal care is preferred.

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee must possess the manual dexterity required to perform the job duties. The employee may be required to stand for long periods of time. The employee constantly positions self in habitats, including under, over, and around obstacles. The employee occasionally ascends and descends ladders. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including sharps, knives, scissors, and hoses. The employee occasionally operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include chilled or humid environments, public areas where the noise level may be loud, outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation, and climate-controlled office spaces. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood. The employee is may be exposed to biohazards such as radiographs, chemicals, and infectious agents.  

POSITION TYPE/ EXPECTED HOURS OF WORK:

• Flexible schedule: 5 days per week, 40 hours

The candidate must be able to work on weekdays, weekends, and holidays and occasionally in the evening as job duties demand.