Join Our Team

Join Our Team!

The National Aviary is a dynamic place to work, where you can use your unique talents to help us fulfill our mission to inspire respect for nature through an appreciation of birds. We offer a variety of employment, internship, and volunteer positions in numerous departments.

If you see a position that matches your skillset, please fill out the application below, and return it along with your resume to the hiring manager listed in the job description.

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Employment Opportunities

  • Crewmember-Part Time

    Reports to: Facility Manager

    Status: Non-exempt, Part-time or Full-time

    Department: Buildings and Grounds

    Date: February 2021

    Please submit your cover letter, application, and resume to  BGJobs@aviary.org

    SUMMARY/OBJECTIVE:

    The Buildings and Grounds Crewmember is an important role in the Buildings and Grounds Department. The Crewmember is responsible for creating a clean, safe, and comfortable environment for the National Aviary’s Animal collection, visitors, and staff. The Crewmember directly affects the Visitor Experience and the working conditions of staff.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Performs major cleaning of assigned areas; cleans and maintains buildings, furnishings, ground and property.
    • Performs daily floor maintenance of all main hallways and visitor space areas.
    • Cleans, sanitizes and disinfects restroom facilities and fixtures including sinks, urinals and toilets; washes windows, mirrors and walls; monitors and maintains adequate supplies in the restrooms
    • Empties, sanitizes and deodorizes trash and recycling containers.
    • Cleans and dusts furniture, air vents, doorframes, doors, walls, windows and window blinds, mirrors and baseboards.
    • Identifies and reports building maintenance needs throughout the facilities.
    • Completes special cleaning details as requested.
    • Assists with daytime events: moves and arranges furniture; opens and secures buildings; locks entrances, exits, doors and other mechanisms in Aviary buildings.
    • When working evening events:
      • Sets up and breaks down events, including moving equipment (tables, chairs, benches, trash/ recycling receptacles, pop tents, portable lamp posts, sound systems, and extension cords); opens and secures buildings; locks entrances, exits, doors and other mechanisms in Aviary facility.
      • Adheres to event guidelines and follows direction from events staff during all events to ensure high visitor satisfaction.
      • Performs frequent rounds of visitor spaces, discreetly tidying and pulling trash/ recycling as necessary.
    • Works with Animal Programs in the cleaning and maintenance of off-exhibit holding.
    • Performs landscaping duties, as needed, including maintenance of grounds, parking lot, sidewalks, and snow removal.
    • Assists with other departments, including but not limited to special events, as needed to support operations
    • Adheres to all National Aviary protocols and procedures
  • Housekeeping Manager

    Reports to: Director of Facility Development & Operations

    Status: Exempt,  Full-time

    Department: Buildings and Grounds

    Date: September 2021

    Please submit your cover letter, application, and resume to Conor McGarvey at conor.mcgarvey@aviary.org with the subject line “Application.”

    SUMMARY/OBJECTIVE:
    The primary responsibility of the Housekeeping Manager is the management of ensuring the National Aviary presents a clean, safe, professional environment for the animal collection, visitors, event clients,
    program participants and staff. Specifically, this position is responsible for routine cleaning, set up and tear down of events/internal meetings, setup of classrooms and other spaces for public programs and internal use. The Housekeeping Manager is well versed in Buildings and Grounds standard procedures
    and works closely with the Manager of Facility Operations in the daily operations of the department.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Overall responsibility for ensuring that the National Aviary maintains a clean environment at all times.
    • Supervises Buildings and Grounds crewmembers’ cleaning of all visitor space areas (including visitor space areas in exhibits) throughout the Aviary.
    • Creates and manages short term and long term strategic plan to establish and maintain the highest level of overall cleanliness of the facility, for inventory and use of maintenance and janitorial supplies to maintain adequate supply.
    • Manages, supervises, and performs the following:
    o Major and routine cleaning, painting, and minor and emergency repairs of assigned
    areas (offices, hospital, operational areas, back-of-house, and all visitor spaces.)
    o Responsible for ensuring all visitor space areas are maintained and cleaned, including
    but not limited to, floor maintenance, railings, benches, windows, baseboards, and
    mirrors.
    o Cleans and sanitizes restroom facilities and fixtures including sinks, urinals and toilets; washes windows, mirrors and walls; monitors and maintains adequate supplies in the restrooms
    o Empties trash and recycling containers.
    o In both front-of-house and back-of-house, cleans and dusts furniture, air vents,
    doorframes, doors, walls, windows and window blinds, mirrors and baseboards,
    vacuums administrative areas.
    o Special cleaning details as requested.
    • Supervises and manages Buildings & Grounds Lead Crewmember, Senior Crewmember, and Crewmembers by recruiting, selecting, orienting, and training employees, and establishing and managing a work schedule that meets the needs of the Aviary during events, during non-visitor
    hours and all other hours as needed.
    • Coordinates with the National Aviary events staff to ensure events and internal meetings specifications are met.
    • Ensures room set ups are completed according to program and internal departmental needs.
    Coordinates with education & public programs and sales staff regarding upcoming offerings and requirements. Coordinates with all other internal stakeholders regarding meeting requests.
    • Responsible for managing and performing weekday, internal meetings, evening, weekend and non-visitor hours events, group programs and education programs following all protocols, which includes but is not limited to:
    o Responsible for setup and breakdown of all events and internal meetings, including but not limited to moving equipment (tables, chairs, benches, trash/ recycling receptacles, pop tents, portable lamp posts, sound systems, extension cords, audio/visual screens and or TV, laptop computer, projector, conference phone); opens and secures buildings; locks/unlocks entrances, exits, doors and other mechanisms in Aviary facility.
    o Adheres to event guidelines and established protocols, following direction from events staff and other pertinent internal staff, during all events to ensure high visitor and staff satisfaction
    o Performs frequent rounds of visitor spaces, discreetly tidying, cleaning and pulling trash/recycling as necessary.
    • Establish and manage a schedule for periodic deep cleaning and de-cluttering for all areas of the Aviary.
    • Manages, supervises, and performs outside grounds keeping activities including but not limited to cutting grass, mulching, salting, and snow removal, lawn maintenance, leaf removal, sweeping on lawns, sidewalks, parking lot and driveway.
    • Assists the horticulturist, including but not limited to, outdoor landscaping, exhibit plants and landscaping.
    • Accomplishes departmental goals by communicating job expectations; planning, monitoring, and appraising job performance; and coaching, counseling, and disciplining employees. Carries out supervisory responsibilities in accordance with the Aviary’s policies and applicable laws.
    • Identifies and reports building maintenance needs in all areas of buildings and facilities.
    • Works with Animal Programs and Animal Collections in the cleaning and maintenance of off-exhibit holding.
    • Serves as a Responsible Party and/or Incident Commander; adheres to all National Aviary policies and protocols, including safety policies and protocols.
    • Adheres to, models and contributes to development of National Aviary safety policies and trainings.
    • Available to assist on-site in the event of a critical emergency.
    • Interacts with visitors utilizing National Aviary Visitor Engagement protocol
    • Establishes and manages process for trash removal and recycling.
    • Actively participates as a member of the Green Team, Clean Team and Safety Committee and attends monthly meetings; completes plans of action as discussed in each meeting.
    • Installs and removes signage and seasonal décor.
    • Coordinates pick-up and deliveries to and from the off-site storage spaces, assists the Manager of Facility Operations in managing the off-site storage sites.
    • Collaborates with the Director of Facility Development & Operations in the creation and management of the annual department operating and capital budgets.
    • Provides support to the Director of Facility Development & Operations with large capital projects
    • Acts as a back-up to the Director of Facility Development and Operations, as needed.
    • Assists other departments as needed to support operations.
    • Supports the Manager of Facility Operations as needed.
    Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

    OTHER DUTIES:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities,
    duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

    SUPERVISORY RESPONSIBILITIES:

    • The Housekeeping Manager manages the Buildings and Grounds Crewmembers.

    SKILLS AND QUALIFICATIONS:
    • Knowledge of maintenance and janitorial procedures and techniques
    • Knowledge of safe work principles and practices.
    • Ability to manage, train, coach, and motivate employees.
    • Ability to organize and complete tasks/projects in a timely manner, using initiative and proper professional judgment; ability to work independently and as a team
    • Strong oral and proficient written communication skills
    • Skill in assessing and prioritizing multiple tasks and demands

    • Skill in identifying and recommending solutions to problems
    • Ability to establish and maintain effective working relations with co-workers

    EDUCATION AND/OR EXPERIENCE:

    • High school diploma or GED required
    • Minimum of 2 years supervisory experience preferred
    • Minimum of 2 years of experience in building systems, facility operations, maintenance, construction, janitorial or service industry preferred

    OTHER REQUIREMENTS:

    • Satisfactory Federal District Criminal Court Check, National Criminal Database Check and State-Wide Unified Courts Criminal Check
    • Valid Driver’s License and ability to pass Department of Motor Vehicles check
    • Valid ID for I-9

    PHYSICAL DEMANDS:

    While performing the duties of this job, the employee constantly positions self to complete cleaning and maintenance projects, including under and around equipment and furniture. The employee frequently moves equipment weighing up to 50 pounds across the facility. The employee occasionally ascends and descends ladders. The employee occasionally operates hand and power equipment.

    WORK ENVIRONMENT:

    Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation.

    POSITION TYPE/ EXPECTED HOURS OF WORK:

    This is a full-time position. The candidate must have a flexible schedule and be able to work on weekdays, weekends, holidays, and occasional evenings as job duties demand.

  • Human Resources Coordinator

    Reports to: Director of Organizational Development and Human Resources

    Status: Non-Exempt,  Part-time

    Department: Human Resources

    Date: November 2021

    Please submit your cover letter, application, salary requirements, and resume to HRJobs@aviary.org

    SUMMARY/OBJECTIVE:

    The Human Resource Coordinator is responsible for providing administrative support in the day-to-day operations of the Human Resources office. The primary responsibilities of the Human Resource Coordinator are in the following areas: recruiting, employee onboarding, human resource information systems, benefits, compensation, HR compliance, policies and procedures. The Human Resource Coordinator works closely with the Director of OD/HR to ensure that the National Aviary’s HR policies, processes, and practices are efficient and high performing.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Administers various human resource plans and procedures for all National Aviary personnel; assists in the development and implementation of all personnel policies and procedures ensuring compliance with federal, state and local employment and benefits laws and regulations.
    • Assists the Director of HR/OD in the overall benefits administration for staff, including but not limited to, new hire enrollment, communicating and administering benefits information, maintaining all benefit records, reviewing insurance invoices for accuracy, claims resolution, change reporting, and COBRA administration.
    • Assists Director of OD/HR in maintaining compliance with federal, state, and local legislation pertaining to personnel matters. This includes, but is not limited to, maintaining paperwork for unemployment claims, short-term disability, long-term disability, FMLA, and COBRA.
    • Responsible for the administrative part of the recruitment process, including but not limited to, assisting the hiring manager in vetting candidates, managing Applicant Tracking System, managing job postings, and processing the background and reference checks.
    • Responsible for managing the employee onboarding process, including but not limited to, new hire paperwork and compliance, setting up employee in ADP, benefits enrollments, coordination with managers and other staff, responding to employee’s questions and ensuring that all check in meetings are completed in a timely manner.
    • Responsible for ensuring that all Introductory Evaluations are completed, reviewed, and filed in a timely manner.
    • Assists the Director of OD/HR and the Curator of Education and Public Programs in the National Aviary Orientation.
    • Responsible for overall management/administration of all personnel systems. Responsible for ensuring all personnel records and systems are up-to-date at all times, including but not limited to, conflict of interest forms, background checks, job descriptions, USCIS Form I-9 Employment Eligibility Verification and authorizations.
    • Assists the Director of OD/HR in managing the National Aviary Performance Management process. This involves ensuring that they are completed in a thorough and timely manner.
    • Assists the Director of OD/HR in the annual compensation analysis.
    • Supports and assists the Volunteer Department in their recruiting efforts.
    • Manages the background check process for the Volunteer Department. This includes submitting, reviewing and maintaining the clearances.
    • Assists the Curator of Education and Public Programs and the Director of HR/OD in managing the National Aviary Intern program. This includes, but is not limited to, intern recruitment and onboarding.
    • Serves as back-up to the Director of HR/OD on the National Aviary’s Safety Committee; prioritizes safety and security issues.
    • Assists the Director of HR/OD in managing the Incident Response Process. This includes updating the process, investigating incidents, and ensuring that all reports are completed accurately and timely.
    • Responsible for filing and monitoring Workers’ Compensation claims and OSHA reports. Responsible for filing regulatory reports and for maintaining safety records.
    • Acts as the ADA Coordinator for the National Aviary.
    • Assists the Director of HR/OD in organizing staff functions, trainings and events, including but not limited to, employee recognition, engagement, and wellness programs.
    • Promotes positive attitude and influence to enhance productivity and a pleasant work environment, exhibits willingness to do whatever it takes to get the job done.
    • Participates in developing department goals, objectives, and systems.
    • Responds to requests for HR related information from internal and external parties in a timely fashion.
    • Assists in the creation and implementation of the HR departmental goals. Recommends new approaches, policies and procedures to improve efficiency of the department.
    • Exhibits integrity and dependability through behaviors and actions; maintains confidentiality in all staff interactions.
    • Continues to develop professionally, staying abreast of industry trends related to HR by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations.
    • Serves as a Responsible Party; adheres to all National Aviary policies and protocols
    • Interacts with visitors utilizing National Aviary Visitor Engagement protocol

    Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

    OTHER DUTIES:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

     SUPERVISORY RESPONSIBILITIES:

    • The HR Coordinator has no supervisory responsibilities.

    SKILLS AND QUALIFICATIONS:

    • Excellent organizational skills
    • Strong oral, written, and interpersonal communication skills
    • Working knowledge of human resource processes and procedures
    • Knowledge of personnel practices and principles
    • Proficient knowledge of various computer programs such as excel, word, and PowerPoint. Familiarity with payroll software such as ADP strongly preferred.
    • Ability to assess and prioritize multiple tasks and demands
    • Ability to maintain a calm and courteous demeanor under pressure

    EDUCATION AND/OR EXPERIENCE:

    • Bachelor’s Degree in Business or related field
    • 1 years’ experience in overall human resources functions
    • SHRM-CP or PHR certification preferred.
    • Non-profit experience preferred

     OTHER REQUIREMENTS:

    • Satisfactory Federal District Criminal Court Check, National Criminal Database Check and State-Wide Unified Courts Criminal Check
    • Valid Driver’s License and ability to pass Department of Motor Vehicles check

    PHYSICAL DEMANDS:

    While performing the duties of this job, the employee constantly operates a computer and occasionally moves about the office to access file cabinets, office equipment, etc.

    WORK ENVIRONMENT:

    Work environments will include climate-controlled office spaces and public areas where the noise level may be loud. This role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets.

    POSITION TYPE/ EXPECTED HOURS OF WORK.

    This is a part-time position.

Internships

Seasonal remote internships are available in a variety of departments. Interns at the National Aviary can develop marketable skills, make important connections, and learn firsthand about the rewarding career opportunities available in zoos.

Search Remote Internships

Volunteering with the National Aviary

The National Aviary is accepting volunteer applications for select positions which provide opportunities for volunteers to responsibly engage with Aviary visitors in free-flight habitats while following safety guidelines set forth by the CDC.

Learn more about volunteer opportunities.

Become a volunteer to meet new people and engage in lifelong learning with a variety of roles and opportunities.

Already a volunteer? Login here.

The National Aviary is an Equal Opportunity Employer.

In The News

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Aviary Volunteer’s Work Highlighted in AZA Photo Contest | National Aviary News

Meghan Adams's photo of a Brown Pelican was featured in the Association of Zoos and Aquariums Photo Contest.

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