Join Our Team

Join Our Team!

The National Aviary is a dynamic place to work, where you can use your unique talents to help us fulfill our mission to inspire respect for nature through an appreciation of birds. We offer a variety of employment, internship, and volunteer positions in numerous departments.

If you see a position that matches your skillset, please fill out the application below, and return it along with your resume to the hiring manager listed in the job description.

Download Our Application

Employment Opportunities

  • Education Sales Coordinator

    Reports to: Curator of Education

    Status: Exempt, Full time

    Department: Guest Operations

    Date: October 2022

    Please submit your cover letter, application, and resume to Katie Manion at Katie.Manion@aviary.org

    Description:

    Share your enthusiasm for wildlife conservation and your dedication to customer service with a wide variety of audiences through this opportunity with the Education Programs Department at the National Aviary. As a full-time Education Sales Coordinator, you will use your skills to help to connect groups, families, schools, senior facilities, community organizations, and more with the Aviary’s exciting and engaging education programming. In this role, you will work closely with the Education and Guest Operations teams to respond to inquiries, schedule field trips, tours, and programs, and provide on-site support during group visits. You will help to further the Aviary’s educational goals by identifying opportunities and cultivating relationships with new audiences. See more about this remarkable avian zoo at aviary.org.

     

    Responsibilities include the following:

    • Manages relationships with individual clients to support a high level of customer service and provide an optimal experience from the point of contact through the visit and beyond to post-visit follow-up.
    • Maintains a strong understanding of the Aviary’s education programs, public programs, and group offerings, in order to maximize opportunities for both the client and the Aviary.
    • Performs administrative functions with timeliness and accuracy including processing bookings, creating invoices, managing payments, preparing reports, and tracking the scheduling and sales process for customers.
    • Helps the Education Programs team meet goals for revenue and reach by providing excellent customer service, identifying opportunities for optimization, and cultivating new audiences.
    • Conducts regular benchmarking surveys and ongoing research to maintain an awareness of the local and national group tour and informal education landscape.
    • Works closely with the Marketing team to develop content for brochures, fliers, website, and other marketing and promotional materials.
    • Supports the Aviary’s goal of provide programming to all audiences by supporting scheduling, delivery, evaluation, and reporting of grant-funded programs
    • Fosters an inclusive and welcoming educational environment for all program audiences and visitors.
    • Assists with educational strategic planning and programmatic goal achievement.
    • Adheres to all National Aviary protocols and procedures.
    • Interacts with visitors utilizing National Aviary Visitor Engagement protocol.

     

    Values:

    Share in our mission to inspire respect for nature through an appreciation of birds. The National Aviary values education of all audiences as an avenue to fulfill this mission. When you are part of the National Aviary team, you will be immersed in a work culture of collaboration, inclusivity, respect, and continual growth.

     

    Supervisory Responsibilities:

    This position has no supervisory responsibilities.

     

    Location:

    The National Aviary is located in Pittsburgh, a city rich in culture and history, with accessible museums, theaters, and sporting events. Just outside of the city lies beautiful parks and green spaces. Ranked as one of the most livable US cities, the cost of living is affordable and the community is known for its friendly neighborhoods.

     

    Skills and Qualifications:

    • Strong relationship building and interpersonal skills. Proven oral and written presentation skills and excellent communication skills.
    • Proven sales and customer service skills, preferably in a non-profit setting.
    • Ability to organize, prioritize, and complete projects in a timely manner, using initiative and proper professional judgment.
    • Ability to establish and maintain effective working relationships with colleagues in other departments, volunteers, and the public.
    • Highly detail-oriented and self-motivated with a strong work ethic, ability to work independently and in a team environment.
    • Proficiency in Microsoft office, especially Excel and database management. Experience working with customer relationship management and point of sale systems and processes.
    • Undergraduate degree in Communications, Business, Marketing, Education, or a related field; or equivalent professional experience related to this position.

     

    Other Requirements:

    • Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
    • Satisfactory FBI Criminal Record Check
    • Valid Driver’s License and ability to pass Department of Motor Vehicles check preferred.

     

    Work Environment and Physical Demands:

    Work environments will include climate-controlled office spaces, public areas where the noise level may be loud. Occasional outdoor work may be needed.

     

    While performing the duties of this job, the employee operates a computer and telephone for long periods of time. Moving throughout the facility and extended periods of standing are also required.

     

    Position Type and Expected Hours of Work:

    This is a full-time position with a Monday-Friday schedule. The candidate must be able to work on occasional weekends, holidays, and evenings as job duties demand. Some local travel may be required.

     

    Benefits:

    • On the job training and mentorship
    • Skilled and dedicated support team
    • 15 paid days off and 11 paid holidays
    • Generous medical, dental, and vision insurance
    • 403(b) retirement options
    • Employee parking is provided at no cost
    • Uniforms provided
  • Brand and Creative Specialist

    Reports to: Senior Manager, Marketing and Communications

    Status: Exempt, Full time

    Department: Marketing

    Date: November 2022

    Please submit your cover letter, application, and resume to Megan Hinds at megan.hinds@aviary.org

     

    SUMMARY/OBJECTIVE:

    The Brand and Creative Specialist is a highly-creative, highly-organized marketing professional who ensures brand consistency, excellent messaging, and compelling visuals are standard for all National Aviary materials. The Brand and Creative Specialist works within the Marketing team and a third party design agency to lead the creation of marketing collateral, signage and other onsite creative, advertising materials, and other creative pieces to support the promotional and public perception goals of the National Aviary. They will create, maintain an actively use a style guide, manage creative files, and optimize efficiency in creative content development for the Marketing Department.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Leads the creation of creative materials through oversight of third party design agency, including but not limited to signage, brochures, and ad creative.
    • Establishes and applies a style guide to improve brand consistency and strength.
    • Creates organizational structure for National Aviary creative materials, including but not limited to photos, videos, ad creative, signage files, logos, fonts, and graphics.
    • Maximizes team efficiencies and consistency of quality through development of select marketing assets and maintenance of all Marketing creative assets by proactively updating, labeling, and organizing digital, visual, and print files.
    • Assesses and updates all branded materials and public facing messages with special focus on onsite creative, and signage to ensure excellent quality, accuracy, and brand standards.
    • Collaborates with Marketing Team members on visual content needs including photography, videography, and design, working with National Aviary Photographer, and external photographers as needed.
    • Takes photos and videos directly for short-term needs to enhance Aviary communications.
    • Shares creative ideas for content that supports marketing strategies on regular basis.
    • Creates select marketing materials, such as in-house signage and handouts, using Canva or other available programs.
    • Ensures brand consistency for all materials and communications.
    • Actively contributes to multi-media advertising campaigns (digital, print, broadcast, and outdoor).
    • Adheres to all National Aviary protocols and procedures.
    • Interacts with visitors utilizing National Aviary Visitor Engagement protocol.

     

    Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

    OTHER DUTIES:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

     

    SUPERVISORY RESPONSIBILITIES:

    • The Brand and Creative Specialist may supervise interns on seasonal or as needed basis.

     

    SKILLS AND QUALIFICATIONS:

    • Excellent writing skills, and experience writing copy for marketing, sales or professional communication purposes
    • Excellent organizational and time management skills
    • Familiarity with graphic design process
    • Excellent standards for visual content quality
    • Proficient using video editing software
    • Ability to manage design agency and interdepartmental relationships
    • Ability to adhere to fast-paced deadlines
    • Photography experience using DSLR Point & Shoot Camera

    EDUCATION AND/OR EXPERIENCE

    • Bachelor’s degree (B. A.) from four-year college or university in marketing, public relations, business administration, communications, journalism, or related discipline.
    • 1-2 years related experience

    OTHER REQUIREMENTS:

    • Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
    • Satisfactory FBI Criminal Record Check
    • Valid Driver’s License and ability to pass Department of Motor Vehicles check

     

    PHYSICAL DEMANDS:

    While performing the duties of this job, the employee constantly operates a computer and occasionally moves about the office to access file cabinets, office equipment, etc.

     

    WORK ENVIRONMENT:

    Work environments will include climate-controlled office spaces; public areas where the noise level may be loud; outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation.

    POSITION TYPE/ EXPECTED HOURS OF WORK:

    This is a full-time position. Occasional evening and weekend work may be required as job duties demand.

  • Digital Marketing Specialist

    Reports to: Manager, Content and Communications

    Status: Exempt, Full time

    Department: Marketing

    Date: November 2022

    Please submit your cover letter, application, and resume to Molly Toth at Molly.Toth@aviary.org

     

    SUMMARY/OBJECTIVE:

    The Digital Marketing Specialist is an adept marketing professional who is deeply engaged in marketing and social media trends, with special emphasis on content management. The Digital Marketing Specialist creates and manages content for the National Aviary’s owned and earned channels, including but not limited to social media, website, and email campaigns with the goal of strengthening community relationships, and growing revenue potential for the organization.

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Creates compelling content for and manages National Aviary social media channels, including researching and implementing ongoing best practices.
    • Develops, manages, and optimizes the National Aviary website, making regular updates to ensure accuracy, ease of use, organization of content, prioritization of revenue driving content, and maximization of inbound traffic through SEO.
    • Evaluates and influences third party web content, including by not limited to Google Business, Yelp, Visit Pittsburgh, Wikipedia, and other key public information sources.
    • Develops and implements email-marketing campaigns and manages subscriber lists to grow the Aviary’s communication potential, both in scale and segmentation capabilities, meeting or exceeding industry standards for email performance.
    • Leads and maintains editorial calendar to align marketing campaigns to organizational priorities.
    • Supports visual content development, working closely with marketing team, the National Aviary’s photographer, and external photographers.
    • Supports reporting and measurement of owned and earned channels through data collection, organization and analysis.
    • Aligns digital communication with overall marketing campaign strategies and organizational goals.
    • Supports multi-media advertising campaigns (digital, print, broadcast, and outdoor), as needed.
    • Ensures brand consistency for all materials and communications
    • Adheres to all National Aviary protocols and procedures.
    • Interacts with visitors utilizing National Aviary Visitor Engagement protocol.

     

    Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

    OTHER DUTIES:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

     

    SUPERVISORY RESPONSIBILITIES:

    • The Digital Marketing Specialist has no supervisory responsibilities, except for seasonal interns.

     

    SKILLS AND QUALIFICATIONS:

    • Excellent writing skills, and experience writing copy for marketing, sales or professional communication purposes
    • Photography experience using DSLR Point & Shoot Camera
    • Proficient using video editing software
    • Excellent organizational and time management skills
    • Social Media management or social media content creation experience
    • Experience writing content for website and marketing emails
    • Knowledge of social media, email, and website best practices and trends
    • Ability to research and continue to be informed on content marketing best practices
    • Excellent Organizational skills
    • Highly creative

    EDUCATION AND/OR EXPERIENCE

    • Bachelor’s degree (B. A.) from four-year college or university in marketing, public relations, business administration, communications, journalism, or related discipline.
    • 2-4 years related experience

    OTHER REQUIREMENTS:

    • Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
    • Satisfactory FBI Criminal Record Check
    • Valid Driver’s License and ability to pass Department of Motor Vehicles check

     

    PHYSICAL DEMANDS:

    While performing the duties of this job, the employee constantly operates a computer and occasionally moves about the office to access file cabinets, office equipment, etc.

     

    WORK ENVIRONMENT:

    Work environments will include climate-controlled office spaces; public areas where the noise level may be loud; outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation.

    POSITION TYPE/ EXPECTED HOURS OF WORK:

    This is a full-time position. Occasional evening and weekend work may be required as job duties demand.

  • Husbandry Assistant

    Reports to: Manager of Behavioral Husbandry and Training

    Status: Non-Exempt, Part-time (3 days, 24 hours/week)

    Department: Animal Programs

    Date: 11/2022

    Please submit your cover letter, application, and resume to Jenny Walsh at jenny.walsh@aviary.org 

    SUMMARY/OBJECTIVE:

    The National Aviary Husbandry Assistant is part of a dynamic and energetic Animal Programs department performing all job assignments with a positive attitude that reflects the National Aviary’s mission to inspire a respect for nature through an appreciation of birds. The Husbandry Assistant performs daily husbandry tasks at a high level of care and efficiency. Daily task include cleaning habitats, feeding animals established diets, and providing enrichment.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Promotes and protects the welfare of the ambassador animal collection by practicing excellent animal husbandry and enrichment, following established standard operating procedures.
    • Assists with habitat maintenance and improvements.
    • Maintains awareness and understanding of the National Aviary’s animal collection and environment, and appreciates each animal’s natural history and personal story.
    • Adheres to all National Aviary protocols and procedures.

     

    Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

    OTHER DUTIES:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

     

    SUPERVISORY RESPONSIBILITIES:

    • The Husbandry Assistant has no supervisory responsibilities.

     

    SKILLS AND QUALIFICATIONS:

    • Dependable and adaptable
    • Ability to be a good team player and maintain a positive attitude.
    • Ability to follow written and oral directions
    • Strong oral and written communication skills
    • Good time management and organizational skills
    • Ability to work independently and as a team

     

    EDUCATION AND/OR EXPERIENCE:

    • High school diploma or GED required.
    • Undergraduate degree in Zoological Sciences, Environmental Education, or similar field or 2 years relevant professional experience in a zoo, nature center, museum, or other informal learning center preferred.
    • Experience in animal husbandry preferred.
    • Equivalent combination of education and experience will be considered.

     

    OTHER REQUIREMENTS:

    • Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
    • Satisfactory FBI Criminal Record Check

     

    PHYSICAL DEMANDS:

    While performing the duties of this job, the employee constantly positions self to complete cleaning and maintenance of habitats and exhibits, including under and around obstacles. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including knives, scissors, hoses, falconry equipment. The employee regularly operates hand and power equipment.

     

    WORK ENVIRONMENT:

    Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood.

    POSITION TYPE/ EXPECTED HOURS OF WORK:

    This is a part-time position.  The candidate must be able to work on weekdays, weekends, holidays, and occasionally in the evening as job duties demand.

     

  • Part-Time Crew Member

    Reports to: Manager of Buildings and Grounds

    Status: Non-Exempt, Part-time

    Department: Buildings and Grounds

    Date: 11/2022

    Please submit your cover letter, application, and resume to Kevin Fonner at kevin.fonner@aviary.org 

     

    SUMMARY/OBJECTIVE:

    The Buildings and Grounds Crewmember is an important role in the Buildings and Grounds Department. The Crewmember is responsible for creating a clean, safe, disinfected and comfortable environment for the National Aviary’s Animal collection, visitors, and staff. The Crewmember directly affects the Visitor Experience and the working conditions of staff.

     

    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Performs major cleaning and disinfecting of assigned areas; cleans and maintains buildings, furnishings, ground and property.
    • Performs daily floor maintenance of all main hallways and visitor space areas.
    • Cleans, sanitizes and disinfects restroom facilities and fixtures including sinks, urinals and toilets; washes windows, mirrors and walls; monitors and maintains adequate supplies in the restrooms
    • Adheres to sanitization practices and schedules as directed
    • Empties, sanitizes and deodorizes trash and recycling containers.
    • Cleans and dusts furniture, air vents, doorframes, doors, walls, windows and window blinds, mirrors and baseboards.
    • Identifies and reports building maintenance needs throughout the facilities
    • Completes special cleaning details as requested.
    • Assists with daytime events: moves and arranges furniture; opens and secures buildings; locks entrances, exits, doors and other mechanisms in Aviary buildings.
    • When working evening events:
      • Sets up and breaks down events, including moving equipment (tables, chairs, benches, trash/ recycling receptacles, pop tents, portable lamp posts, sound systems, and extension cords); opens and secures buildings; locks entrances, exits, doors and other mechanisms in Aviary facility.
      • Adheres to event guidelines and follows direction from events staff during all events to ensure high visitor satisfaction.
      • Performs frequent rounds of visitor spaces, discreetly tidying and pulling trash/ recycling as necessary.
    • Works with Animal Programs in the cleaning and maintenance of off-exhibit holding.
    • Performs landscaping duties, as needed, including maintenance of grounds, parking lot, sidewalks, and snow removal.
    • Assists with other departments, including but not limited to special events, as needed to support operations
    • Adheres to all National Aviary protocols and procedures
    • Interacts with visitors utilizing National Aviary Visitor Engagement protocol
    • Adheres to and models National Aviary and OSHA safety policies including, but not limited to disinfection procedures, Safety Data Sheet (SDS) compliance, Hazard Communication, PPE, Infection Control and others as identified.

     

    Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

    OTHER DUTIES:

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

     

    SUPERVISORY RESPONSIBILITIES:

    The Crewmember has no supervisory responsibilities

     

    SKILLS AND QUALIFICATIONS:

    • Ability to follow written, visual, and verbal instructions
    • Good communication skills
    • Knowledge of janitorial procedures and techniques preferred
    • Knowledge of safe work principles and practices
    • Ability to learn the use of a variety of custodial equipment, supplies and materials

     

    EDUCATION AND/OR EXPERIENCE:

    • High school diploma or GED required
    • Minimum of 1 year of experience in janitorial / maintenance / service industry preferred

     

    OTHER REQUIREMENTS:

    • Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
    • Satisfactory FBI Criminal Record Check

    PHYSICAL DEMANDS:

    While performing the duties of this job, the employee constantly positions self to complete cleaning projects, including under and around equipment and furniture. The employee frequently moves equipment weighing up to 50 pounds across the facility. The employee occasionally ascends and descends ladders. The employee occasionally operates hand and power equipment.

    WORK ENVIRONMENT:

    Work environments will include climate-controlled facilities, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation.

    POSITION TYPE/ EXPECTED HOURS OF WORK.

    The candidate must have a flexible schedule and be able to work on weekdays, weekends, holidays and evenings, as job duties demand.

Internships

The National Aviary will be accepting applications for 2023 internships during the following periods:

Spring: October 7 through November 7, 2022
Summer: February 7 through March 7, 2023
Fall: June 7 through July 7, 2023

Seasonal onsite and remote internships are available in a variety of departments. Interns at the National Aviary can develop marketable skills, make important connections, and learn firsthand about the rewarding career opportunities available in zoos.

Search Internships

Volunteering with the National Aviary

The National Aviary is accepting volunteer applications for select positions which provide opportunities for volunteers to responsibly engage with Aviary visitors in free-flight habitats while following safety guidelines set forth by the CDC.

Learn more about volunteer opportunities.

Become a volunteer to meet new people and engage in lifelong learning!

Already a volunteer? Login here.

The National Aviary is an Equal Opportunity Employer.

In The News

See All News

27 Fun Family Friendly Things to Do in Pittsburgh with Kids | The Edvocate

Bring your kids to the National Aviary, where they can view 150 different species, many of which are threatened or endangered.

Read More »

Glass act: New panes at Pittsburgh’s National Aviary will make things safer for birds | 90.5 WESA

The five-month, $3 million renovation of the walk-through habitat was unveiled Monday.

Read More »

National Aviary cuts ribbon on newly renovated Wetlands exhibit | KDKA - CBS Pittsburgh

The National Aviary celebrated the reopening of its Wetlands habitat with a ceremonial ribbon-cutting on Monday, following a $3 million renovation project.

Read More »

National Aviary adds new feathered residents to renovated Wetlands habitat | Pittsburgh City Paper

The National Aviary boasts 500 birds each representing more than 150 diverse species from around the world. Among these are several recent additions.

Read More »

The National Aviary’s Largest Habitat, the Wetlands, Reopens Following $3 Million Renovation | National Aviary News

The immersive habitat features bird-friendly glass, new bird and plant species, stunning interactive features, and energy efficiency upgrades.

Read More »