Gift Shop

The Gift Shop volunteer works with Visitor Services staff to greet visitors and assist with ticketing and gift shop purchases.

This position is ongoing.

Days needed: Monday - Thursday

Number of hours required: 4+ hours per day, minimum of 16 hours per month

Specific time/ shift  required:   9:30 am – 2:30 pm

Volunteer responsibilities:

  • Greet guests and complete the check in process.
  • Utilize the Point of Sale system efficiently for admission, merchandising and scheduling.
  • Promote memberships and our interactive encounters.
  • Straighten, maintain and replace merchandise sold in the gift shop.
  • Answer the phone.


  • Must be highly professional, respectful and responsive when interacting with visitors and colleagues.
  • Good verbal communication skills.
  • Well organized, with both time management and multi-tasking skills.
  • Works well on a team and is adaptable to a constantly changing work environment.


  • Be at least 18 years old.
  • Submit an online application
  • Participate in a 20-30 minute interview.
  • Have a clear criminal background check and child abuse history.
  • Submit for FBI fingerprinting or sign waiver if eligible.
  • Have reliable and convenient internet access.
  • Enjoy interacting with the general public.
  • Attend new Volunteer Orientation.
  • Attend at least six (6) of 12 Saturday monthly meetings per year.
  • Commit to a minimum of 180 hours of service per year. (This equals four. four-hour shift per month.)
  • Commit to a regular monthly schedule.

For more information, contact Tammy Arnold: 412-258-9455 or

Acceptance in to the program is based on your interview, availability and compatibility of interests.