The Allegheny County's recent order places restrictions on county-wide gatherings and events effective July 3rd. In following these orders, the National Aviary will be closed for one week beginning July 3, 2020. Please check back next week for more information. The National Aviary will continue to follow guidelines from the Centers for Disease Control and Prevention and the Allegheny County Health Department to do our part to help reduce the spread of COVID-19. To support our flock during this difficult time visit aviary.org/Make-a-Donation.

The Allegheny County's recent order places restrictions on county-wide gatherings and events effective July 3rd. In following these orders, the National Aviary will be closed for one week beginning July 3, 2020. Please check back next week for more information. The National Aviary will continue to follow guidelines from the Centers for Disease Control and Prevention and the Allegheny County Health Department to do our part to help reduce the spread of COVID-19. To support our flock during this difficult time visit aviary.org/Make-a-Donation.

Frequently Asked Questions

What is the National Aviary doing to protect staff, guests, volunteers, and animals during the COVID-19 pandemic?

The health and safety of our staff, guests, volunteers, and animals is our highest priority. We are following the guidance and best practices of the Centers for Disease Control and Prevention, local and state authorities. We are also working with fellow Association of Zoos and Aquariums members, and fellow cultural assets to implement and continually refine safety protocols.

What steps should I take to have a safe visit?

All guests should follow guidelines from the Centers for Disease Controls and Prevention (CDC) that encourage keeping a safe distance of at least six feet away from others, frequent hand sanitizing and washing, and wearing a mask over your nose and mouth. If you are feeling unwell or were exposed to someone with COVID-19 within the past 14 days, please stay home.

How can I get a timed ticket?

Timed tickets are available here. When you arrive at the National Aviary, you can present your ticket on your phone for entry.

What is timed ticketing? How does it work?

The National Aviary is using a timed ticketing system to keep our capacity in the building low and allow enough space for physical distancing. Each guest will select a time for their visit, available in 2 hour slots. You may arrive at any time during the times listed on your ticket.

Do I need a timed ticket? Will tickets sell out?

We strongly encourage all of our visitors to purchase timed tickets. If available, a limited number of tickets will be sold at the entrance.

I’m a Member. Do I need to pay extra for timed tickets?

Members can reserve timed entry tickets free of charge, but please keep in mind that daily capacity will be limited due to COVID-19 restrictions.

Does my child under 2 need a timed ticket?

Yes, children under 2 need a timed ticket. Children under 2 receive free admission.

How can I reschedule an Animal Encounter I pre-booked that was scheduled for a time when the National Aviary was closed due to COVID-19?

If you previously booked an Animal Encounter that was scheduled for any time after March 13, 2020 and did not receive a phone call or email to reschedule, please contact us at info@aviary.org.

What programs and animal encounters are available?

The National Aviary’s large walk-through habitats where birds fly freely around you offer a chance to get close to birds, but Animal Encounters can bring you even closer! When you pre-book an Animal Encounter for yourself or a small group, you will have a close-up experience  with a sloth, owl, penguin, or other fascinating species, while a National Aviary expert helps you learn more and get even closer.

Is the National Aviary offering group tours?

At this time, the National Aviary is not offering group tours through our timed entry system. If you have questions about group tours, please contact us at info@aviary.org.

Is the National Aviary offering birthday parties?

At this time, we are not offering birthday parties.

Is the National Aviary offering weddings and special events?

With the completion of our new 9,000 square-foot event space, The Garden Room, we will be able to accommodate small groups for weddings and special occasions in a beautiful, natural setting. For more information, please contact myevent@aviary.org.

Is dining from Atria’s still available at the National Aviary?

Atria’s continues to offer dining options for visitors. Guests can expect to place their order, rather than choose from “grab and go” options. Seating in the Atrium is available, and tables are spaced appropriately to allow for physical distancing. Additional seating is available outdoors.

Is the gift shop still open?

The National Aviary’s gift shop is still open.

What days is the National Aviary open?

The National Aviary is open every day of the week. We are closed on Thanksgiving Day, Christmas Eve, and Christmas Day. To plan your visit and see additional changes to hours of operation, see our Calendar.

How much of the National Aviary is indoors? Outdoors?

The National Aviary is a primarily indoor facility. Penguin Point is a 360° habitat with an optional outdoor component. Condor Court, home to our impressive Andean Condors, is also outdoors.

Where is the National Aviary? How do I get there?

The National Aviary is located at 700 Arch Street, Pittsburgh, PA 15212. This address, when entered into your GPS, will bring you directly to the National Aviary’s parking lot. The National Aviary is close to a number of public transportation options. Learn more at our Directions, Parking & Lodging page.

How much is admission?

General admission to the National Aviary is $17 for adults, $16 for children ages 2 to 12, $16 for seniors, and free for children under the age of 2.

How much is parking at the National Aviary?

Parking at the National Aviary is available on a first-come, first-served basis. Parking in our lot is $5, flat. To learn more about parking available near the National Aviary, see our Directions, Parking & Lodging page.

Do you offer any discounts?

For questions about coupons or special offers, please contact us at info@aviary.org.

What public transportation is close to the National Aviary?

The National Aviary is close to a number of Port Authority bus stops and blocks away from the light rail train stop downtown. See our Directions, Parking & Lodging page for additional details.

Is the National Aviary ADA compliant?

Our facility is fully ADA compliant and is wheelchair- and stroller-friendly. Wheelchairs are available on a first-come, first-served basis. Tools like assisted listening devices and large-print maps are available. Our staff are trained to support individuals with sensory needs; sensory bags are available at the Visitor Services desk. Learn more about Accessibility at the National Aviary.

Does the National Aviary have a Lost and Found?

If you believe you’ve lost or found an item, please notify the Visitor Services desk during your visit or call us at 412-323-7235.

Does the National Aviary have baby nursing stations?

If you need a private space for nursing, please let any of our staff know, and we will be happy to accommodate you.

Is my service dog welcome at the National Aviary?

Trained service dogs are welcome in specific areas of the National Aviary. Learn more about Accessibility for guests with service dogs.

Can I bring food into the National Aviary?

Yes, outside food can brought into the National Aviary. Seating in the Atrium is available on a first-come, first-served basis.

Can I take photographs and video?

You are welcome to take photographs and video for your own personal, non-commercial use. If you wish to take photographs and video for commercial use, please contact our Marketing and Communications Department at marketing@aviary.org.

I want to work at the National Aviary! Where do I find job listings?

To view our current openings, visit our Join Our Team page.

I want to volunteer! How do I sign up?

Due to COVID-19 and our limited capacity that helps us allow for safe physical distancing, we are not accepting applications for new volunteers at this time. Volunteer opportunities will be posted as they become available.

I’m a member of the press/media. Who can I contact?

For press and media inquiries, please contact marketing@aviary.org.

I have a specific question about a bird at the National Aviary. Who should I contact?

National Aviary experts are happy to answer questions about member of our flock! Contact us online.

I have a question about wild birds in my backyard, in the park, or elsewhere. Who can help?

National Aviary experts are happy to answer questions about wild birds! Contact us online. The National Aviary is not a licensed wild bird rehabilitation center. If you find a bird that appears injured or sick, contact one of these local licensed wildlife rehabilitation facilities as soon as possible.

Still have questions? We’re here to help. Contact us online at any time or call 412-323-7235 during normal business hours.