Reports to: Senior Manager of Animal Programs

Status: Non-exempt, Full time

Department: Animal Programs

Date: December 2022

Please submit your cover letter, application, and resume to Christa Gaus at christa.gaus@aviary.org

SUMMARY/OBJECTIVE:

The National Aviary’s Ambassador Animal Trainers are part of a dynamic and energetic Animal Programs Department performing all job assignments with a positive attitude that reflects the National Aviary’s mission to inspire a respect for nature through an appreciation of birds. Working closely with the organization’s Ambassador Animal Collection, Ambassador Animal Trainers actively develop and participate in optimal animal husbandry, enrichment, training and handling animals; facilitate education classes, tours, events and experiences; perform in the National Aviary’s scripted free-flight interactive experiences;  and assist with program development.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Promotes and protects the welfare of the ambassador animal collection by practicing excellent animal husbandry and enrichment, following established standard operating procedures.

• Develops a strong understanding of and employs the principles of basic and advanced operant conditioning.

• Provides production assistance and performs in scripted indoor and outdoor free-flight interactive experiences and encounters.
• Identifies, initiates, and ensures completion of habitat maintenance and improvement projects.
• Maintains a strong understanding of the principles that underlie animal welfare in the zoological field and supports the National Aviary’s Animal Welfare Program.
• Maintains an understanding of the welfare indicators for the species and individual animals under their care.
• Maintains awareness and understanding of the National Aviary’s animal collection and environment, and appreciates each animal’s natural history and personal story.
• Completes formal welfare assessments regularly.
• Facilitates education offerings (including classes, tours, events, and experiences) for visitors, schools, scouts, organized youth organizations and adult groups as needed, on-site and off-site.
• Adheres to all National Aviary protocols and procedures.
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Education Trainer has no formal supervisory responsibilities. The Education Trainer may mentor interns and volunteers.

SKILLS AND QUALIFICATIONS:

• Ability to be a good team player and maintain a positive attitude.
• Strong presentation and interpretation skills, as well as the ability to interact and communicate with a variety of audiences in a professional and engaging manner
• Strong oral and written communication skills
• Ability to organize and complete projects in a timely manner, using initiative and proper professional judgment; ability to work independently and as a team

EDUCATION AND/OR EXPERIENCE:

• Undergraduate degree in Zoological Sciences, Environmental Education, or similar field required
• 1 year relevant professional experience in a zoo, nature center, museum, or other informal learning center

• 1 year previous animal handling experience, with considerable knowledge of the principles, methodologies, and practices of animal care and husbandry; avian training experience using operant conditioning strongly desired

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly positions self to complete cleaning and maintenance of habitats and exhibits, including under and around obstacles. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including knives, scissors, hoses, falconry equipment. The employee regularly operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood.

POSITION TYPE/ EXPECTED HOURS OF WORK:

This is a full-time position.  The candidate must be able to work on weekdays, weekends, holidays, and occasionally in the evening as job duties demand.

Reports to: Curator of Animal Husbandry and Wellness

Status: Non-exempt, Full time

Department: Animal Collections

Date: December 2022

Please submit your cover letter, application, and resume to Jessica McAtee at jessica.mcatee@aviary.org

SUMMARY/OBJECTIVE:

The Aviculturist – Exhibit Maintenance assists the Senior Aviculturists with husbandry, training, enrichment, and visitor engagement pertaining to the birds and mammals at the National Aviary. They also are responsible for working with other members of the Animal Collections department to complete projects in animal areas that enhance and improve exhibit appearance as well as animal husbandry, breeding and welfare. The Aviculturist acts as the primary point of contact in the absence of the Senior Aviculturist.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supports the Senior Aviculturist in the husbandry of the animals in the assigned area, including cleaning, enriching, training and other initiatives as determined by the Senior Aviculturist or management.
• Cleans animal habitats as needed to maintain cleanliness standards, following standard operating procedures.
• Strong craftsmanship skills
• Ability to use a variety of power tools safely
• Responding to and completing work orders
• Performs assigned general maintenance duties required to maintain and repair exhibit structures, machinery and equipment, involving skills in carpentry, plumbing, painting, and electrical or mechanical trades
• Observes animals daily and immediately reports any issues.
• Ensures acceptable daily appearance of all habitat components prior to opening and over the course of the operational day.
• Maintains an understanding of the principles that underlie animal welfare in the zoological field and supports the National Aviary’s Animal Welfare Program.
• Maintains an understanding of the welfare indicators for the species and individual animals under their care.
• Assists in the modification and maintenance of habitats, including identifying and implementing solutions to housing problems with supervisory approval.
• Identifies and communicates minor problems in air-handling, lighting, and filtrations systems.
• Provides approved enrichment to all animals in a given area on the proper schedule and completes necessary record-keeping related to enrichment.
• Conducts daily feeding presentations and encounters for visitors as assigned.

• Develops a proficient understanding of and employs the principles of basic operant conditioning.
• Works with Director of Animal Programs and Visitor Experiences to train animals in habitats.
• Trains and oversees assistant aviculturists, interns, and volunteers.

• Prepares food for the animals and monitors daily diet consumption for a variety of species with supervisory approval.
• Performs welfare assessments as assigned.
• Notates daily observations in record-keeping database.
• Prepares and administers medical treatments as prescribed by the Veterinarian.
• Adheres to all National Aviary protocols and procedures.
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Aviculturist has no formal supervisory responsibilities.
• The Aviculturist may direct the day-to-day work of the Assistant Aviculturist, volunteers, and interns in the absence of the Senior Aviculturist.

SKILLS AND QUALIFICATIONS:

• Ability to be a good team player and maintain a positive attitude.

• Knowledge and ability to operate variety of power tools
• Ability to follow written, visual, and verbal instructions
• Good communication skills
• Knowledge of safe work principles and practices

• Able to work effectively as part of a team and in performance of individual tasks
• Self-motivated and able to learn the different aspects of animal husbandry, care, and behavior

• Considerable knowledge of the species’ natural history, breeding and husbandry requirements of animals that are maintained in the collection
• Ability to properly handle and restrain a variety of species

• Strong presentation skills, as well as the ability to interact and communicate with a variety of audiences in a professional and engaging manner
• Ability to communicate effectively and interact positively with the public, supervisors, and peers.

• Good decision-making skills

• Ability to assess and prioritize multiple tasks and demands

EDUCATION AND/OR EXPERIENCE:

• Undergraduate degree in biology, animal care, conservation or related field required.
• 2 or more years paid aviculture experience or relevant zoo work required, exhibit maintenance experience preferred.

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles preferred.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly positions self to complete cleaning and maintenance of habitats, including under, over, and around obstacles. The employee occasionally ascends and descends ladders. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including knives, scissors, hoses, falconry equipment. The employee occasionally operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include chilled or humid environments, public areas where the noise level may be loud, outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation, and climate-controlled office spaces. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood.

POSITION TYPE/ EXPECTED HOURS OF WORK.

This is a full-time position.  The candidate must be able to work on weekdays, weekends, and holidays and occasionally in the evening as job duties demand.

Reports to: Senior Manager, Marketing and Communications

Status: Exempt, Full time

Department: Marketing

Date: November 2022

Please submit your cover letter, application, and resume to Megan Hinds at megan.hinds@aviary.org

SUMMARY/OBJECTIVE:

The Brand and Creative Specialist is a highly-creative, highly-organized marketing professional who ensures brand consistency, excellent messaging, and compelling visuals are standard for all National Aviary materials. The Brand and Creative Specialist works within the Marketing team and a third party design agency to lead the creation of marketing collateral, signage and other onsite creative, advertising materials, and other creative pieces to support the promotional and public perception goals of the National Aviary. They will create, maintain an actively use a style guide, manage creative files, and optimize efficiency in creative content development for the Marketing Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Leads the creation of creative materials through oversight of third party design agency, including but not limited to signage, brochures, and ad creative.
• Establishes and applies a style guide to improve brand consistency and strength.
• Creates organizational structure for National Aviary creative materials, including but not limited to photos, videos, ad creative, signage files, logos, fonts, and graphics.
• Maximizes team efficiencies and consistency of quality through development of select marketing assets and maintenance of all Marketing creative assets by proactively updating, labeling, and organizing digital, visual, and print files.
• Assesses and updates all branded materials and public facing messages with special focus on onsite creative, and signage to ensure excellent quality, accuracy, and brand standards.
• Collaborates with Marketing Team members on visual content needs including photography, videography, and design, working with National Aviary Photographer, and external photographers as needed.
• Takes photos and videos directly for short-term needs to enhance Aviary communications.
• Shares creative ideas for content that supports marketing strategies on regular basis.
• Creates select marketing materials, such as in-house signage and handouts, using Canva or other available programs.
• Ensures brand consistency for all materials and communications.
• Actively contributes to multi-media advertising campaigns (digital, print, broadcast, and outdoor).

• Adheres to all National Aviary protocols and procedures.
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Brand and Creative Specialist may supervise interns on seasonal or as needed basis.

SKILLS AND QUALIFICATIONS:

• Excellent writing skills, and experience writing copy for marketing, sales or professional communication purposes
• Excellent organizational and time management skills
• Familiarity with graphic design process
• Excellent standards for visual content quality
• Proficient using video editing software
• Ability to manage design agency and interdepartmental relationships
• Ability to adhere to fast-paced deadlines
• Photography experience using DSLR Point & Shoot Camera

EDUCATION AND/OR EXPERIENCE

• Bachelor’s degree (B. A.) from four-year college or university in marketing, public relations, business administration, communications, journalism, or related discipline.
• 1-2 years related experience

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly operates a computer and occasionally moves about the office to access file cabinets, office equipment, etc.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces; public areas where the noise level may be loud; outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation.

POSITION TYPE/ EXPECTED HOURS OF WORK:

This is a full-time position. Occasional evening and weekend work may be required as job duties demand.

Reports to: Director of Philanthropy

Status: Exempt, full time

Department: Philanthropy

Date: December 2022

Please submit your cover letter, application, and resume to Laurie Nicholl and laurie.nicholl@aviary.org. 

SUMMARY/OBJECTIVE:

The Manager of Philanthropic Partnerships is responsible for growing and cultivating corporate partnerships for the organization, including organization event sponsorships, fundraising sponsorships, corporate exhibit sponsorships, naming opportunities, and all corporate donations. S/he directs special events to ensure organization fundraising goals are met. In addition, s/he is responsible for managing the recruitment, acknowledgement, fulfillment of benefits, renewal, and stewardship of National Aviary members to higher levels of support, overseeing a variety of membership projects: e-blasts and other digital correspondence, website presence as it relates to cultivating members, direct mail campaigns, members’ events, and onsite membership sales.

This key management position contributes to the National Aviary’s annual operating, capital, and programmatic needs, and the overall success of the organization. As a member of the National Aviary’s Philanthropy team, the Manager of Philanthropic Partnerships is responsible for developing and executing strategic corporate, philanthropic events, and member giving strategies to grow philanthropic giving.

The Manager of Philanthropic Partnerships must effectively interact with all levels of donors, members, and prospects, and must be diligent and strategic in reaching annual fundraising goals. In addition to working directly with the Director of Philanthropy, this position also works closely with the Senior Director of External Operations and Development, Event Chairs and Team Leaders, Events Manager, Senior Manager of Marketing and Communications, and Senior Manager of Guest Operations/Guest Operations staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for managing, growing, and expanding overall corporate, philanthropic events, and membership giving to the organization.
• Achieves annual fundraising goals for the position and contributes to the annual revenue goal for the National Aviary through a proactive plan, while supporting goals of the institution.
• Utilizes a moves management process to grow and refine portfolio. Focuses on donor and member identification, cultivation, strategy development, solicitation, and stewardship.

Corporate Giving:

• Identifies emerging business leadership and industry trends with emphasis on developing a high-value exchange for the purpose of soliciting six- and seven-figure gifts.
• Makes direct solicitations and closes gifts in accordance with position metrics.
• Conducts corporate donor visits regularly and often, and in accordance with position metrics.
• Generates a greater sense of support and engagement from existing and new corporate donors.
• Leverages all sources of corporate funding including, but not limited to, PA EITC contributions, employee volunteer opportunities, matching gifts, etc.
• Manages and leads the Corporate Partnership Program, and identifies and closes new partnerships.
• Secures sponsors for Night in the Tropics, Hike-A-Thon, and other fundraising events.
• Secures corporate sponsors for exhibits, naming, and other partnership opportunities.
• Manages and leads cause/cause-related marketing campaigns.
• Initiates cold calls and follows up on leads.
• Conducts formal presentations both on- and off-site with prospective donors, including tours of the organization and presentations focused on matters relevant to corporate partners.
• Working closely with Marketing, writes proposals, and negotiates contracts and agreements with prospective corporate partners to ensure long-standing relationships.

Philanthropic Event  Leadership:

• Works with the Director of Philanthropy, Events Manager, and event team to develop strategy, corporate sponsorship support, and a high-level approach for each philanthropic event, including but not limited to, Night in the Tropics, Hike-A-Thon, and a spring fundraiser.
• Provides project management leadership, working with a cross-departmental team to set clear expectations and milestones for each event, ensuring all components are successfully executed.
• Creates and executes stewardship plan for all event sponsors.
• Creates and maintains event budgets, managing cross-departmental teams to ensure that established revenue goals are met while staying within the approved expense budgets.
• Leads meetings related to philanthropic events to ensure accountability for events team and success of each event.
• Works closely with Marketing and Communications team to ensure sponsor benefits are fulfilled. Provides thorough analysis of each event, incorporating cross-departmental feedback.

Membership Giving:

• Manages multi-channel direct marketing campaigns, integrating printed mailings with emails and webpage content as applies to the membership program.
• Coordinates upgrade strategies and cultivation approaches with the Philanthropy team to identify potential members for annual and leadership gift solicitation.
• Oversees membership printed and electronic communications and ensures timely production and mailing. Drafts content for e-news blasts and other member e-communications.
• Ensures core membership materials, such as brochures and membership cards are updated and digitized/printed in a timely fashion.
• Works with Guest Operations to ensure effective onsite membership sales, including staff training, sales incentives, membership materials, and special promotions to encourage non-member prospects to join.
• Coordinates and manages membership events as needed, including Member Mornings, special previews, and an annual recognition event.
• Works closely with the Manager of Philanthropy Services to ensure timely processing and fulfillment of memberships and additional donations.
• Acts as primary contact for National Aviary members by responding to member inquiries and ensuring responses are timely and efficient. Provides excellent customer service to the membership base via telephone, email, mail, and in person.

Additional Duties:

• Attends daytime, evening, and weekend networking events as necessary to cultivate new and existing corporate and member relationships.
• Assists the Director of Philanthropy as necessary.
• Maintains clear communication and manages deadlines with the Marketing and Events teams regarding the needs and expectations of our sponsors and members.
• Maintains and tracks key donor and member lists and financial reports.
• Ensures corporate partner and member satisfaction.
• Adheres to all National Aviary protocols and procedures.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for his or her job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• This position may supervise team members, interns, and others engaged in corporate partner and member relationships.

SKILLS AND QUALIFICATIONS:

• Strong interpersonal skills
• Goal-oriented
• Proven track record of maintaining relationships with donors and determining the optimal scenario for successful gift solicitation
• Strong oral and written communication skills
• Solid analytical and strategic planning skills
• Ability to exercise initiative and sound judgment and maintain effective working relationships with co-workers, donors, members, and the public

• Strong presentation skills, as well as the ability to continually interact and communicate with a variety of audiences in a professional and engaging manner

• Ability to conduct effective meetings and to plan, organize, and prioritize work
• Strong leadership, team management, and project management skills with experience in managing simultaneous projects in a fast-paced environment

• Ability to organize and complete projects in a timely manner, using initiative and proper professional judgment; ability to work independently and as a team

• Ability to maintain a calm and courteous demeanor under pressure

• Proficient with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and donor software
• Ability to create, write, and edit philanthropic materials, including proposals, reports, stewardship materials, and program summaries
• Knowledge of avian, wildlife, and environmental issues a plus

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s degree in related field; master’s degree a plus
• Minimum of 5 years of fundraising experience, including making corporate solicitations

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly operates a computer and occasionally moves about the office to access file cabinets, office equipment, etc.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces and public areas where the noise level may be loud. This role routinely uses standard office equipment, such as computers, phones, copiers, and filing cabinets.

POSITION TYPE/ EXPECTED HOURS OF WORK:

This is a full-time position. Evening and weekend work is required as job duties demand.

Reports to: Manager of Buildings and Grounds

Status: Non-Exempt, Part-time

Department: Buildings and Grounds

Date: November 2022

Please submit your cover letter, application, and resume to Kevin Fonner at kevin.fonner@aviary.org 

SUMMARY/OBJECTIVE:

The Buildings and Grounds Crewmember is an important role in the Buildings and Grounds Department. The Crewmember is responsible for creating a clean, safe, disinfected and comfortable environment for the National Aviary’s Animal collection, visitors, and staff. The Crewmember directly affects the Visitor Experience and the working conditions of staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Performs major cleaning and disinfecting of assigned areas; cleans and maintains buildings, furnishings, ground and property.
• Performs daily floor maintenance of all main hallways and visitor space areas.
• Cleans, sanitizes and disinfects restroom facilities and fixtures including sinks, urinals and toilets; washes windows, mirrors and walls; monitors and maintains adequate supplies in the restrooms
• Adheres to sanitization practices and schedules as directed
• Empties, sanitizes and deodorizes trash and recycling containers.
• Cleans and dusts furniture, air vents, doorframes, doors, walls, windows and window blinds, mirrors and baseboards.
• Identifies and reports building maintenance needs throughout the facilities
• Completes special cleaning details as requested.
• Assists with daytime events: moves and arranges furniture; opens and secures buildings; locks entrances, exits, doors and other mechanisms in Aviary buildings.
• When working evening events:
  • Sets up and breaks down events, including moving equipment (tables, chairs, benches, trash/ recycling receptacles, pop tents, portable lamp posts, sound systems, and extension cords); opens and secures buildings; locks entrances, exits, doors and other mechanisms in Aviary facility.
  • Adheres to event guidelines and follows direction from events staff during all events to ensure high visitor satisfaction.
  • Performs frequent rounds of visitor spaces, discreetly tidying and pulling trash/ recycling as necessary.
• Works with Animal Programs in the cleaning and maintenance of off-exhibit holding.
• Performs landscaping duties, as needed, including maintenance of grounds, parking lot, sidewalks, and snow removal.
• Assists with other departments, including but not limited to special events, as needed to support operations
• Adheres to all National Aviary protocols and procedures
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol
• Adheres to and models National Aviary and OSHA safety policies including, but not limited to disinfection procedures, Safety Data Sheet (SDS) compliance, Hazard Communication, PPE, Infection Control and others as identified.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

The Crewmember has no supervisory responsibilities

SKILLS AND QUALIFICATIONS:

• Ability to follow written, visual, and verbal instructions
• Good communication skills
• Knowledge of janitorial procedures and techniques preferred
• Knowledge of safe work principles and practices
• Ability to learn the use of a variety of custodial equipment, supplies and materials

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED required
• Minimum of 1 year of experience in janitorial / maintenance / service industry preferred

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly positions self to complete cleaning projects, including under and around equipment and furniture. The employee frequently moves equipment weighing up to 50 pounds across the facility. The employee occasionally ascends and descends ladders. The employee occasionally operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include climate-controlled facilities, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation.

POSITION TYPE/ EXPECTED HOURS OF WORK.

The candidate must have a flexible schedule and be able to work on weekdays, weekends, holidays and evenings, as job duties demand.

Reports to: Curator of Education

Status: Non-exempt, Part Time

Department: Guest Operations

Date: December 2022

Please submit your cover letter, application, and resume to Katie Manion at Katie.Manion@aviary.org

SUMMARY/OBJECTIVE:

The National Aviary is looking for an Educator who is highly creative, flexible, and excited about sharing their enthusiasm for wildlife conservation with a wide variety of audiences through this opportunity with the Education Programs Department at the National Aviary. As a part-time Educator, you will provide interpretive support and communications for the National Aviary’s exhibits, animals, and special events; provides high quality visitor engagement throughout the National Aviary’s exhibits and public spaces; and facilitates National Aviary education programs, tours, and activities. Utilizing the unique resources at the National Aviary, including over 500 birds representing 150 species in award-winning immersive habitats, our dedicated Education Programs team engages people with our mission through interactive and engaging programs and interpretive experiences, both on-site and in the community. The person in this role provide audiences with up-close transformative encounters with wildlife by engaging visitors in our exhibits and presenting ambassador birds during programs. The programs team supports the National Aviary’s important conservation efforts by sharing the stories of our work with African Penguins, Andean Condors, and more. See more about this remarkable avian zoo at aviary.org.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Facilitates interpretive education and models active visitor engagement throughout the National Aviary’s public spaces and within programs and special events as assigned.
• Facilitates on-site education classes, events, and experiences for visitors, schools, scouts, organized youth organizations and adult groups.
• Conducts guided tours as scheduled.
• Supports volunteer learning by modeling interpretive education techniques for incoming volunteers.
• Maintains awareness and understanding of the National Aviary’s animal collection and environment, and appreciates and each animal’s natural history and personal story.
• Monitors and reports on the cleanliness and functionality of the National Aviary’s public spaces, with attention to guest perception of all National Aviary public-facing spaces and programming.
• Adheres to all established protocols and procedures.
• Interacts with visitors utilizing Aviary Visitor Engagement protocol.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The Interpretive Educator has no supervisory responsibilities.

SKILLS AND QUALIFICATIONS:

• Strong interpretation and presentation skills, as well as the ability to continually interact and communicate enthusiastically with a variety of audiences in a professional and productive manner
• Ability to engage others, using initiative and proper professional judgment

• Demonstrated understanding of environmental education and conservation education methods and content
• Ability to clearly convey information and respond to questions in a professional manner
• Ability to interact with visitors and colleagues in a highly professional, respectful, and responsive manner

EDUCATION AND/OR EXPERIENCE:

• Undergraduate degree in Environmental Education, Education, Communications, Performing Arts, Zoological Sciences or related field or 2-4 years related experience.

• Previous experience in an education department in a zoo, nature center, museum, or other informal learning center a plus.

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles check required

PHYSICAL DEMANDS:

While performing the duties of this job, the employee regularly moves about the office and exhibits. The employee is regularly required to stand for extended periods of time in immersive habitats year round. The employee must be able to operate mechanical and technical equipment as trained.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be performed in inclement weather conditions, including extremes of temperature and precipitation.

POSITION TYPE/ EXPECTED HOURS OF WORK.

This is a part-time position.  The employee must be able to work weekdays, weekends and holidays as scheduled. Occasional evenings and offsite work may be required.

Reports to: Director of Organizational Development and Human Resources

Status: Non-exempt, Part-time

Department: Human Resources

Date: January 2023

Please submit your cover letter, application, and resume to Tracey Palmieri, HRjobs@aviary.org

SUMMARY/OBJECTIVE:

The Human Resource Administrative Assistant is responsible for providing administrative support in the day-to-day operations of the Human Resources office. The primary responsibilities of the Human Resource Administrative Assistant are in the following areas: recruiting, employee onboarding, human resource information systems, benefits, compensation, HR compliance, policies and procedures. The Human Resource Administrative Assistant works closely with the Director of OD/HR to ensure that the National Aviary’s HR policies, processes, and practices are efficient and high performing.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides administrative support to the Director of OD/HR in managing the employee onboarding process, including but not limited to, new hire paperwork and compliance, setting up employee in ADP, coordination with managers and other staff, and ensuring that all check in meetings are completed in a timely manner.
• Responsible for the administrative part of the recruitment process, including but not limited to, assisting the hiring manager in vetting candidates, managing Applicant Tracking System, managing job postings, and processing the background and reference checks.
• Responsible the administration of all personnel systems. Responsible for ensuring all personnel records and systems are up-to-date at all times, including but not limited to, conflict of interest forms, background checks, job descriptions, USCIS Form I-9 Employment Eligibility Verification and authorizations.
• Assists Director of OD/HR in maintaining compliance with federal, state, and local legislation pertaining to personnel matters. This includes, but is not limited to, maintaining paperwork for unemployment claims, short-term disability, long-term disability, FMLA, and COBRA
• Assists the Director of HR/OD in the overall benefits administration for staff, including but not limited to, new hire enrollment, communicating and administering benefits information, maintaining all benefit records, reviewing insurance invoices for accuracy, claims resolution, change reporting, and COBRA administration.
• Responsible for ensuring that all Introductory Evaluations are completed, reviewed, and filed in a timely manner.
• Assists the Director of OD/HR and the Curator of Education in the National Aviary Orientation.
• Assists the Director of OD/HR in managing the National Aviary Performance Management process. This involves ensuring that they are completed in a thorough and timely manner.
• Supports and assists the Volunteer Department in their recruiting efforts.
• Manages the background check process for the Volunteer Department. This includes submitting, reviewing and maintaining the clearances.
• Assists Director of HR/OD in intern recruitment process.
• Serves as back-up to the Director of HR/OD on the National Aviary’s Safety Committee; prioritizes safety and security issues.
• Responsible for filing and monitoring Workers’ Compensation claims and OSHA reports. Responsible for filing regulatory reports and for maintaining safety records.
• Assists the Director of HR/OD in organizing staff functions, trainings and events, including but not limited to, employee recognition, engagement, and wellness programs.
• Promotes positive attitude and influence to enhance productivity and a pleasant work environment, exhibits willingness to do whatever it takes to get the job done.
• Responds to requests for HR related information from internal and external parties in a timely fashion.
• Assists in the creation and implementation of the HR departmental goals. Recommends new approaches, policies and procedures to improve efficiency of the department.
• Exhibits integrity and dependability through behaviors and actions; maintains confidentiality in all staff interactions.
• Continues to develop professionally, staying abreast of industry trends related to HR by participating in conferences and educational opportunities; reading professional publications; maintaining personal networks and participating in professional organizations.
• Serves as a Responsible Party; adheres to all National Aviary policies and protocols
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

• The HR Administrative Assistant has no supervisory responsibilities.

SKILLS AND QUALIFICATIONS:

• Excellent proven organizational skills
• Strong oral, written, and interpersonal communication skills
• Working knowledge of human resource processes and procedures
• Working knowledge of personnel practices and principles
• Proficient knowledge of various computer programs such as excel, word, and PowerPoint
• Familiarity with payroll software such as ADP strongly preferred.
• Ability to assess and prioritize multiple tasks and demands
• Ability to maintain a calm and courteous demeanor under pressure

EDUCATION AND/OR EXPERIENCE:

• Bachelor’s Degree in Business or related field preferred
• 1 years’ experience in overall human resources functions preferred
• Non-profit experience preferred

OTHER REQUIREMENTS:

• Satisfactory Federal District Criminal Court Check, National Criminal Database Check and State-Wide Unified Courts Criminal Check
• Valid Driver’s License and ability to pass Department of Motor Vehicles check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee constantly operates a computer and occasionally moves about the office to access file cabinets, office equipment, etc.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces and public areas where the noise level may be loud. This role routinely uses standard office equipment such as computers, phones, copiers, and filing cabinets.

POSITION TYPE/ EXPECTED HOURS OF WORK.

This is a part-time position.

Reports to: Manager of Buildings and Grounds

Status: Non-exempt, part-time

Department: Buildings and Grounds

Date: December 2022

Please submit your cover letter, application, and resume to Kevin Fonner at kevin.fonner@aviary.org 

DESCRIPTION:

The National Aviary’s Security Officer is an important role in the Buildings and Grounds department. The primary responsibility of the Security Officer is to protect the National Aviary premises, assets, and personnel. The National Aviary is a family-friendly work environment. This unarmed, low-stress position maintains a high visibility presence, inspects and patrols the National Aviary grounds to ensure safety, and guards against trespassing, theft, vandalism, and other illegal activities. This position offers a largely routine work schedule, with the possibility for (not mandated) overtime.

VALUES:

Share in our mission to inspire respect for nature through an appreciation of birds. The National Aviary values compassionate care for all birds as individuals. When you are part of the National Aviary team, you will be immersed in a work culture of collaboration, inclusivity, respect, and continual growth.

LOCATION:

Located in Pittsburgh’s historic Northside neighborhood, the National Aviary offers a one-of-a-kind workplace with a few feathered friends! This fact-paced environment ensures that your work day will never be the same.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Protects the National Aviary’s property, staff, and visitors by maintaining a safe and secure environment, enforcing established guest policies and staff protocols.
• Observes premises for signs of crime and/or disorder and investigates disturbances
• Takes accurate notes of unusual occurrences.
• Reports in detail any security risks and/or suspicious incidents, via an incident report.
• Patrols the buildings and perimeter randomly and regularly.
• Monitors parking lot for unauthorized or illegal use.
• Monitors and controls access at building entrances and vehicle gates.
• Safeguards temporarily restricted areas (e.g. construction sites).
• Performs basic safety walkthroughs and alleviates or reports unsafe conditions.
• Monitors security cameras. Reports and responds to, as trained, any and all facility issues noticed (e.g. alarms, electrical, HVAC, plumbing, storm impact).
• Responds to and assists in visitor situations following Aviary protocol.
• Responds to emergencies in accordance with Aviary protocols.
• Escorts and/or provides transportation as requested.
• Assists staff members in light logistics (e.g. moving packages), tidying (e.g. pushing in chairs), and light housekeeping (e.g. wiping spills off of floors).
• Ensures crowd control stays at a reasonable level and assists in conflicts as needed.
• Adheres to and models Aviary safety policies.
• Interacts with visitors utilizing National Aviary Visitor Engagement protocol.
• Serves as a Responsible Party; adheres to all National Aviary policies and protocols.

Reasonable Accommodations may be made to enable individuals with disabilities to perform the essential functions.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

The Security Officer has no supervisory responsibilities.

SKILLS AND QUALIFICATIONS:

• Integrity and professionalism
• Organized with strong attention to detail
• Good communication skills
• Ability to exercise sound judgment in various situations
• Ability to maintain a calm and courteous demeanor under pressure
• Ability to learn how to operate security systems and emergency equipment
• Working knowledge of public safety and security procedures/protocols a plus

EDUCATION AND/OR EXPERIENCE:

• High school diploma or GED required
• Security or equivalent experience a plus

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to stand for extended periods of time, to walk moderate distances, to talk, and to hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception. The employee is required to hear conversations in noisy environments. The employee occasionally moves equipment weighing up to 50 pounds across the facility.

WORK ENVIRONMENT:

Work environments will include climate-controlled office spaces, public areas where the noise level may be loud, and outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation.

POSITION TYPE/ EXPECTED HOURS OF WORK:

The employee will be scheduled to work on weekends, holidays and occasional evenings as job duties demand.

Reports to: Manager of Veterinary Department and Assistant Manager of Veterinary Department

Status: Non-Exempt, Full-time or Part-time

Department: Veterinary Hospital

Date: March 1, 2023

Please submit your cover letter, application, and resume to Dr. Pilar Fish at pilar.fish@aviary.org 

DESCRIPTION:

The Veterinary Care Assistant provides husbandry, diets, and enrichment for animals under veterinary care, and assists with hospital procedures and maintenance.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Supports the National Aviary’s mission to inspire a respect for nature through an appreciation of birds and its goals of providing high quality visitor experiences, educational programs, and conservation messaging.
• Adheres to all National Aviary protocols and procedures.
• Maintains a strong understanding of the principles that underlie animal welfare in the zoological field and supports the National Aviary’s Animal Welfare Program.
• Maintains understanding of the welfare indicators for the species and individual animals under their care.
• Assists with preparing welfare assessments for animals under veterinary care.
• Responsible for performing daily husbandry to animals under veterinary care, including hospitalized patients and residents in the Special Care Program.
• Follows established protocols for maintaining clean and safe habitats, including perches, substrates, pools, heaters, humidifiers, and air purifiers.
• Provides diets for animals to maintain optimal nutrition, including assembling individualized diets and adding supplements following standard operating procedures.
• Provides approved enrichment to animals following National Aviary protocols.
• Capable of handling birds in a safe manner, including a variety of bird species.
• Continually learns and increases proficiency in patient assessments, including evaluating behavior, appetite, activity, and engagement. Assists with hospitalized patient recovery evaluations and reports improvements or concerns to supervisors.
• Actively participates in skill training sessions conducted by veterinarians and veterinary managers.
• Maintains animal habitat sanitation and cleanliness, included but not limited to cleaning habitats, washing dishes, and doing laundry.
• Maintains hospital rooms with a high level of sanitation and cleanliness, included but not limited to cleaning foot baths, floors, and sinks.
• Actively gives supervisors progress reports on animal care and hospital projects.
• Assists with stocking medical supplies in hospital areas, such as instruments, treatment supplies, and equipment.
• Assists veterinary team with administering treatments in food items, orally, topically, and with bandage changes.
• Assists veterinary team with setting up and completing medical procedures, such as examinations and diagnostic tests. Assists with primary, emergency, preventative, and geriatric health care practices.
• Assists veterinary team with the National Aviary Teaching Hospital by participating in pre-veterinary student educational programs in animal care practices.
• Participates in veterinary team meetings to discuss and plan animal care, veterinary department projects, and aviary activities.
• Maintains a high level of professional work behavior and conduct. Promotes team-work and positive communication.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

SUPERVISORY RESPONSIBILITIES:

The Veterinary Care Assistant has no supervisory responsibilities.

SKILLS AND QUALIFICATIONS:

• Knowledgeable and experienced in animal husbandry and nutrition practices.
• Has a general knowledge of avian behavior and natural biology.
• Experienced in maintaining high level sanitation practices with animal care.
• Familiarity with veterinary health care including primary and preventative health care practices.
• Competency in handling animals for general care.
• Strong organizational skills and work habits.
• Adaptable to change within a hospital setting.
• Strong oral and written communication skills.
• Competency in following protocols with accuracy

EDUCATION AND/OR EXPERIENCE:

• Minimum requirement of 1 year of zoo, wildlife, or other animal care experience is preferred.
• Degree in biology, animal behavior, or a field associated with animal care is preferred.

OTHER REQUIREMENTS:

• Satisfactory Pennsylvania State Police Criminal Record Check and Child Abuse History Certification
• Satisfactory FBI Criminal Record Check

PHYSICAL DEMANDS:

While performing the duties of this job, the employee must possess the manual dexterity required to perform the job duties. The employee may be required to stand for long periods of time. The employee constantly positions self in habitats, including under, over, and around obstacles. The employee occasionally ascends and descends ladders. The employee regularly transports crates and supplies up to 50 pounds. The employee regularly uses utensils and tools including sharps, knives, scissors, and hoses. The employee occasionally operates hand and power equipment.

WORK ENVIRONMENT:

Work environments will include chilled or humid environments, public areas where the noise level may be loud, outdoors where work may need to be done in inclement weather conditions, including extremes of temperature and precipitation, and climate-controlled office spaces. The employee is regularly exposed to various disinfecting agents and common allergens such as latex, nuts, and seafood. The employee is may be exposed to biohazards such as radiographs, chemicals, and infectious agents.

POSITION TYPE/ EXPECTED HOURS OF WORK:

The candidate must be able to work on weekdays, weekends, and holidays and occasionally in the evening as job duties demand.